Troubleshoot a problem 90
1 Perform Color Adjust.
From the control panel, navigate to:
Settings > Print > Quality > Advanced Imaging > Color Adjust.
2 Print the document.
Do ghost images appear on prints?
solved.
1 Open the front door, and then firmly push it down.
2 Pull out the print cartridge tray.
3 Remove, and then insert the print cartridges.
4 Insert the print cartridge tray, and then close the door.
5 Print the document.
Do ghost images appear on prints?
support.
solved.