Troubleshoot a problem 98
Check the printer for leaked toner contamination.
Is the printer free of leaked toner?
customer
support.
1 From the control panel, navigate to:
Settings > Paper > Tray Configuration > Paper Size/Type
2 Check if the paper size and paper type settings match the paper loaded.
Note: Make sure that paper does not have texture or rough finishes.
Do the settings match?
1 Depending on your operating system, specify the paper size and paper type from the
Printing Preferences or Print dialog.
Note: Make sure that the settings match the paper loaded.
2 Print the document.
Is the print mottled?
is solved.
1 Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store paper in its original
wrapper until you are ready to use it.
2 Print the document.
Is the print mottled?
is solved.