2. Along the feed direction
Recommended envelopes
For information about recommended envelopes, contact your service representative.
Storage of envelopes
Keep envelopes stored in sealed plastic bags and remove only the quantity needed. Do not add
envelopes during printing, as this might cause misfeeds.
Loading envelopes on the wide LCT
• If a paper jam occurs, load 5 more envelopes.
• Keep the height difference between the bottom of the envelopes and flaps within 10 mm.
• Be sure to specify the size of the envelope and flap size in the paper settings on the [Media] hub.
• page 96 "Specifying a Custom Size Paper"
• When using envelopes, set [Paper Weight] in the paper settings on the [Media] hub to the same
value as two sheets of the paper used for the envelopes.
• Before loading envelopes, press down on them to remove any air inside and to flatten any edges
or creases. When envelopes are curled, flatten the envelopes so that the amount of curling is less
than 5 mm (0.2 inches).
• Place one envelope at a time if you still get any of the following results:
• The envelope jams
• The envelope is not fed
• Multiple envelopes are fed at the same time
• Humidity levels of over 50% can cause envelopes to come out creased or misprinted.
• Certain types of envelopes might come out creased, dirtied, or misprinted. If you are printing a
solid color or image on an envelope, lines may appear where the overlapped edges of the
envelope make it thicker.
• A paper jam may occur when you use an envelope with a horizontal length less than 205 mm
(11.7 inches) with the flap opened (or less than 197 mm (7.7 inches) excluding the flap). If this
2. Paper Specifications and Adding Paper
122
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