2.
Make sure that media feed is stable.
P. 156, "Media Wrinkles or Shrinks, or Feed Is Unstable," p 164, "Conditions for usable Media"
If any of the situations described below takes place, problems such as the print heads striking
the sheet media may occur, resulting in malfunction or the like. Reload the sheet media. If the
problem persists, the sheet media cannot be used.
The sheet media does not pass through the media discharge port.
The sheet media wrinkles or comes loose from the platen.
The sheet media touches the rear cover.