Maintenance
Quantum Intelligent EV Charging Pedestal EVQM-V01-R6 Installation and Operation Manual
Page 51 of 52 December 2023
7. Do NOT allow charging cables to become contaminated with water (or other
substances).
x Always store cables in accordance with the manufacturer’s instructions.
NOTE: Rubber ‘dust’ caps that may be attached to cables are only suitable for
short term protection, or protection whilst stored in an indoor environment.
They are not designed to fully protect against water ingress.
Commercial businesses with EV chargepoints should have a Site Maintenance Plan that
considers the type, frequency and intensity of use of the equipment on site, and which
schedules maintenance as appropriate to keep the equipment in good working order.
EV charging equipment should be included in the electrical element of the site
maintenance plan and must be performed by an appropriately qualified engineer in
accordance with applicable regulations for the region of use.
A typical maintenance (inspection and testing) schedule is provided on the next page.
This schedule alternates on a quarterly basis between a shorter and longer series of steps
but the frequency of which this work is performed must be determined in line with the
operator’s Site Maintenance Plan.
x Failure to properly maintain the chargepoint will invalidate the warranty.
About Software Updates
If/when software updates for the chargepoint are released, you will be offered the
update via the management application. If you accept the update, the new software will
be downloaded in the background and will not normally affect charging activity.
When the software has fully downloaded to the chargepoint it will be installed to the
systems that need it.
1. The LED Status Indicator will illuminate RED to indicate that the charger cannot be
used.
2. The chargepoint will shut down then restart and the software will begin the update.
While the update is in progress the chargepoint cannot be used.
3. The LED Status Indicator will illuminate AMBER/YELLOW for up to 5 minutes or so,
(depending on the size of the update) until the update is complete.
4. If the chargepoint has more than one charging socket or cable, the last step will be
repeated for each of the remaining sockets/cables.
5. When the LED status indicator for all sockets/cables flashes BLUE, the chargepoint is
ready for use again.
NOTE: As with a phone or computer, updates of the chargepoint software needs a
strong stable connection.
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