Royal Alpha 9180sc User Manual

1
UNPACKING YOUR CASH REGISTER and SET-UP
PREPARATION
When your cash register is new in its factory packaging, you will find the various items for the register packaged
separately. Look for and unwrap the following: 2 paper rolls and duplicate key sets for the Control Lock and Cash
Drawer/Journal Lock. The black journal winder spindle is secured by tape inside the printer cover.
STANDARD ACCESSORIES
The following are included in the box with your cash register:
• Instruction manual.
• 1 black plastic journal winder spindle.
• 2-starter-rolls of standard 38mm (1 ½-inch) thermal paper tape, Royal Reorder Number 013125.
• Keys: (2) Cash Drawer/Journal Lock keys (515).
(2) Program keys (PRG, 427-023).
(2) Register keys (REG, 427-024).
(2) Z mode keys (Z, 427-012).
INITIAL SET UP
IT IS IMPORTANT THAT YOU READ THE INITIAL SET-UP AND MAINTENANCE INSTRUCTIONS BEFORE
ATTEMPTING TO OPERATE THE CASH REGISTER.
1. Locate on level surface - Before operating the cash register, be sure it is placed on a level surface to
permit smooth operation of the register cash drawer. The register should not be placed on a porous
surface or one that has been treated with a substance that may interact with the rubber feet. Depending
on the surface or cleaning solution, the composition of the rubber may leave marks on the surface. As a
precaution, do not place the register on any valuable surface, such as antique or precious/fine wood
tables, desks, etc.
2. IMPORTANT: THE CASH REGISTER MUST BE PLUGGED IN BEFORE INSTALLING THE BACK-
UP BATTERIES. This cash register operates on any standard three-hole electrical outlet (115-120 volt,
60 hertz). It is recommended that the cash register be connected to an electrical circuit where no other
electrical device or appliance is connected which may overload the circuit or cause electrical interference
with the cash register. It is best that a single circuit be provided for register operations.
3. Be sure the cash register is plugged in.
4. Install paper - Refer to Page 9 for paper installation instructions.
MAINTENANCE OF YOUR REGISTER
- Your register must remain uncovered when turned on; this will allow proper cooling of electronic
components.
- Use a dust cover when the register is not in operation to protect mechanical components from dust.
- Take care to keep beverages and other liquids away from the machine to avoid spills which may
damage electronic components (use optional protective key-top cover to prevent damage to machine).
- To clean, use a soft dry cloth. Do not use harsh solutions containing alcohol.
- Your machine should be kept in areas free from dust, dampness or extreme temperatures (hot or cold).
- After storage in extreme temperatures (below 32 degrees Fahrenheit or above 104 degrees Fahrenheit),
allow the temperature inside the machine enough time to reach room temperature before switching on.
- Never pull the paper tape through the print-head. To prevent damage, always use the electronic paper
feed keys.
- Should electronic service be needed, a Royal authorized service center is recommended.

Royal Alpha 9180sc Specifications

Power

standby power consumption	28W
operating power consumption	47W
memory battery protection duration	Approximately 30 days

Operating Environment

operating temperature	0-40 Degrees Centigrade (32-104 Degrees Fahrenheit)
display capacity	7 digit input and 10 digit readout
paper supply	38mm (1 1/2" Single Ply Register Tape)

Weight and Dimensions

dimensions	10¼" x 16½" x 13¾"
weight	19.0 lbs

Summary

Unpacking and Initial Setup

Initial Setup Instructions

Guidance on placing the cash register on a level surface and connecting it to power.

Security System and Error Conditions

Error Conditions and Handling

Describes various error types, their causes, and methods for clearing them.

Control Lock System

Control Lock Modes and Keys

Keyboard Functions

Operator Keyboard Functions

Details on commonly used keys for register operations.

Additional Keyboard Functions

Installing the Paper Roll

Paper Roll Installation Procedure

Quick Start Programming

Quick Start Overview and Introduction

Setting Decimal Point, Rounding, Date, Time

Guides for setting up decimal places, rounding, date, and time.

Department Programming Basics

Guides for setting up departments as taxable or non-taxable.

Clerk Numbers Management

Programming Clerk Numbers and Names

Setup process for clerk numbers and their associated names.

Using Clerk Numbers and Error Messages

Manager Passwords

Setting and Using Manager Passwords

Securing access to different register modes using passwords.

Decimal Point and Rounding Settings

Configuring Decimal Point and Rounding Options

Tax Rate Configuration

Programming Single and Second Fixed Tax Rates

Setting up fixed sales tax rates for the register.

Add-On Tax Table Rate Procedures

Using tax table codes for specific tax rate calculations.

VAT Tax Rate Programming

Specific settings for programming Value Added Tax (VAT) rates.

Department Programming

Department Setup Options

Tax Status and Preset Price Settings

Configuring taxability and default prices for departments.

Programming Departments as Taxable/Non-Taxable

Setting taxability status for individual departments.

Coupon Discount (CPN) Programming

Coupon Discount High Digit Lock Out and Tax Status

Configuring coupon parameters for digit limits and tax application.

Programming the Coupon Discount Key

Minus Percentage Discount

Programming Minus Percentage Discount Rate

Plus Percentage/Add On

Programming Plus Percentage Rate

Price Look-Up (PLU) Programming

Setting Up PLU Codes and Descriptions

Program Confirmation Report

Taking a Program Confirmation Report

Transaction Examples

Sample Receipt and Transaction Symbols

Basic Sales Transactions

Charge and Split Tendering Sales

No-Sale, Reference Number, and Fraction Sales

Multiplication and Unit Price Sales

Tax Exempt and Non-Taxable Department Sales

Received-On-Account, Paid-Out, and Return Sales

Coupon Discount Sales

Minus Percentage Discount Sales

Plus Percentage Sales

Voiding Entries and Sales

Examples for correcting the last entry or voiding a sale.

Voiding Discount and Percentage Sales

Examples for voiding sales involving discounts or percentages.

Voiding Preset Prices and Multiplications

Examples for voiding preset items and multiplication sales.

Voiding Discounted and Coupon Sales

Examples for voiding specific sales types with discounts or coupons.

PLU Sales and Price Overrides

Voiding PLU Sales and Discounts

Examples for voiding PLU items with associated discounts.

PLU Sales Adjustments and Gallonage Transactions

X/Z Management Reports

Understanding X and Z Position Readings

Taking Cash-In-Drawer and Hourly Reports

Taking Clerk Reports

Taking Full Reports (End-of-Day, Weekly/Monthly)

Net and Gross Sales Calculations

Resetting Counters and Printing Reports

Troubleshooting

Diagnosing Error Tones and Displays

Identifying and addressing common operational error tones and display messages.

System Clear Procedures

Steps for performing half and full system clears to resolve malfunctions.

Specifications and Safety

Safety Notices and Warnings

Crucial safety precautions for operating the cash register.