Sam4s ER-650 - Void Transaction

ER-650/650R Integrated Payment Appendix • 255
Void Transaction
Transaction Void allows a transaction to be removed from the batch and not reported to the
cardholder statement.
1. Turn the keylock to the VOID position.
2. Register a normal transaction.
3. Press the appropriate CHARGE key. The message “SLIDE CARD” displays
4. Swipe the card. The message “ENTER APP CODE” displays:
VOID MODE
2 PLU1 T1 -2.00
██████████████████
█ ENTER APP CODE █
██████████████████
TAX 0.00 SUBT 12.00
5. Enter the authorization code printed for the transaction to be voided, press
CASH. The message “ENTER REF NO” displays:
VOID MODE
2 PLU1 T1 -2.00
████████████████
█ ENTER REF NO █
████████████████
TAX 0.00 SUBT 12.00
6. Enter the Reference number from the transaction to be voided; press CASH.
The message “WAITING RESP.” displays until the transaction is found and the
original record removed.