SanDisk Connect - Restore Factory Settings

4. Managing the Media Drive
Using Admin Settings
SanDisk Connect™ Wireless Media Drive User Manual for iPhone, iPad, or iPod touch
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A Firmware Upgrade window details the upgrade process and confirms the
upgrade:
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7. Tap Upgrade.
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If you are not currently logged in as an Admin, you are prompted to do so:
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The upgrade takes two to three minutes, during which you cannot access the
content on the Media Drive. When the upgrade is complete, the Media Drive
restarts.
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8. Relaunch the app, go to Settings, and tap Upgrade Media Drive.