Sanremo Opera - Malfunctions Causes - Solutions

06-2017
CAP. 5
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OPERA
Operation of the machine
EN
5.15 - MALFUNCTIONS CAUSES - SOLUTIONS
The following are some of the issues that may occur when using the machine.
For all issues not included in this table, see the Technical Support.
ISSUES CAUSES SOLUTIONS
Boilertemperaturedisplayash-
es.
The water mains tap or the impuri-
tyltertapsareclosed.
Boiler intake malfunction.
Open the tap
Cut off voltage for at least 5 sec-
onds and power again by pressing
the ON-OFF button.
Call the technical service.
Water is not dispensed by the unit The water mains tap or the impuri-
tyltertapsareclosed.
The water intake tting lter is
clogged.
Clogged nozzle.
Open the taps.
Remove and clean.
Check regeneration of the impurity
lterresin.
Clean the nozzle.
Water does not heat up. Burnt heating element.
Temperature probe not operating.
Call the technical service.
Call the technical service.
Continuous water intake
(leveldisplayashes).
Faulty level probe. Call the technical service.
The unit is at temperature, but
does not dispense coffee.
Gear pump not operating.
Faulty dispensing lever.
Call the technical service.
Call the technical service.
Coffee is not dispensed in regular
doses.
Faulty volumetric dosing unit. Call the technical service.
Insufcientuseofcoffee. The grain size of ground coffee
isnotcorrect(exceedinglyneor
coarse size).
Partiallycloggedheadandlters.
Check the dispensing time and/or
adjust grinding.
Call the technical service.
The steam tap is leaking even
when the tap is closed.
Faulty sealing gasket. Call the technical service.
Steam is leaking under the knob
of the tap when opening.
Faulty tap spindle gasket. Call the technical service.
There is a leak between the unit
andthelterholderwhendis-
pensing.
Faultycupgasketorunevenlter
edge.
Call the technical service.
Unit control level not operating. Faulty microswitch. Call the technical service.