Problem... Causes... Solution
The special code “C” – The balance is not ready to  – After plugging the 
does not go out on  calibrate or is in the  balance into AC power, 
the weight display (28)
warmup phase allow for at least 
2 hours’ warmup
– The weighing system  – Access the menu to select 
is affected by drafts  the correct code for the 
or vibrations weighing environment 
– The draft shield is not closed – Check draft shield 
function and close
– The port for the below- – Fasten the cover plate to 
balance weighing  close the port for below-
hanger is open balance weighing
The special  – None of the keys has been  – Press a key
code “b” does not  pressed since the balance
go out on the weight  was turned on
display
The weight readout – Unstable ambient conditions – Set up the balance 
changes constantly in another area
– Too much vibration or the  – 
Access the menu (see part 2)
balance is exposed to a draft
to select the correct code for
the weighing environment
– The draft shield is not  – Close the draft shield
completely closed
– A foreign object is caught – Remove the foreign 
below the pan object
– The port for the below- – Fasten the cover plate to 
balance weighing hanger close the port for below- 
is open balance weighing
– The sample does not have a 
stable weight (absorbs
moisture or evaporates)
The weight readout – The balance is not calibrated – 
Calibrate (see pp.1–30 f.)
is obviously wrong – The balance was not tared  – Tare before weighing
before weighing
– The air bubble in the level  – Level the weighing cell 
indicator (10) is not within (see page 1–15)
the circle
1–39