Schindler 3100/3300/6300 J 43402603 / 01 111/269
Copyright © 2017 INVENTIO AG
Error Code
*) So marked error descriptions are not released officially by R&D. If necessary, contact
a specialist or the Locarno hotline for more information.
HEX DEC Error
0x2A
37 NGT 24 VDC over 10 % Limit
0x2B 38 NGT 24 VDC under 10 % Limit
0x23 39 Auto setup failed
ID Possible Causes Actions to be taken
1
Mechanical blockage of the clutch Check the clutch's mechanical
condition. Try to lock and unlock the
door by means of the HMI and
examine the clutch mechanically
2
An obstacle or foreign object inside
the clutch obstructs the clutch
mechanism
Remove any foreign object
obstacle from the path the clutch
has to move on
Check the landing door lock if it is
working properly
3
If locking/unlocking jam only:
Increased friction due to ageing or
damage of the mechanical
components of the clutch subsystem.
Check the mechanical fitness of
the clutch subsystem
If necessary, replace clutch
4
If unlocking jam only:
Blocked landing door lock
Check the landing door lock if it is
working properly.
Code Door Contact Message
0373
DOOR CONTACT END CLOSING CSD NOT CLSG FREQUENTLY
The contact end door closing-closed bridged (KET-S2) of the door did not close
several times in a row when the door reaches the closed position. After a power
cycle the door will not be functional
ID Possible Causes Actions to be taken
1
Learned door end position wrong Execute an auto setup of the door
2
Mechanical misalignment of the
switch KET-S2
Check the mechanical adjustment of
the KET-S2 switch
3
Wiring fault of the KET-S2 switch Verify the wiring and repair if
necessary
4 Broken KET-S2 switch Replace the KET-S2 switch
Code Door Contact Message
0374
DOOR CONTACT END CLOSING RECOVERY SUCCESS
The contact end door closing-closed (KET-S2) recovered from a failure
0375
DOOR FINAL TIMER
The final timer function has been executed
Only valid for Japan’s country code
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