BASIC
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2.
WARRANTY
The new equipment and material sold by AQUALABO ANALYSE is guaranteed against any
manufacturing defects for 3 years (unless otherwise stated by AQUALABO ANALYSE) with effect:
− From the technical acceptance of the equipment in the factory by the buyer or his designee,
− or failing this :
* For Metropolitan France: from the date on the delivery note.
* For other destinations: from the date of factory shipment certified by air waybill,
consignment note or bill of lading.
The AQUALABO ANALYSE company guarantee applies exclusively to defectiveness arising from a
design fault or from a concealed defect. It is strictly limited to the free dispatching of replacement parts
(except for consumable items) or to the repairing of the equipment in our workshops within a deadline
of 10 working days (shipping delay not included).
By express agreement, the following are strictly excluded from our guarantee:
− All damages, notably for staff costs, loss of earnings, business trouble, etc.
− Any breakdown due to an incorrect use of the equipment (non adapted mains, fall, attempt at
transformation, etc) or to a lack of maintenance by the user or to poor storage conditions.
− Any breakdown due to the use of parts not supplied by AQUALABO ANALYSE, on AQUALABO
ANALYSE equipment
− Any breakdown due to the transporting of the equipment in packaging which is not its original
packaging
− The lamps, the cells and generally any item which appears in the "accessories" section on the
price list.
Our customers are kindly asked to apply for our consent before returning any instrument for repair. No
return of materials may be accepted without the prior written consent of our Sales Management which
will precise the terms of such return.
If the above consent is given, articles shall be returned in their original packaging on a prepaid basis to
the following address:
AQUALABO ANALYSE - SECOMAM - 91 avenue des Pins d’Alep – 30100 ALES FRANCE
We reserve the right to reship all instruments received collect failing such consent.
Whatever method and conditions of transport are chosen for the shipment of the equipment to be
repaired under guarantee, in the original packaging, the corresponding costs and the insurance costs
will be payable by the customer.
Any damage connected to the return transport of the equipment falls within the framework of the
guarantee on the express condition that the customer has sent his complaint within forty-eight hours
by registered letter with acknowledgement of receipt to the carrier. A copy of the letter should be sent
to AQUALABO ANALYSE.
For equipment with a guaranty card, this is only applicable if the card delivered with the equipment is
returned to AQUALABO ANALYSE duly completed.
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