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263-13228
○ Part Replacement
The lifetime of parts are specified as below.
The request for changing parts exceeding the estimated lifetime should be made to Shimadzu
or an approved service company in order for safety and adequate performance of the pump and
power supply unit.
Table 1 Estimated Part Life.
○ Warranty period
12 months on new TMP's from the date of shipment from Shimadzu, or from any of its
worldwide sales offices.
○ Conditional warranty
During the warranty period and under normal operation, if the TMP fails to meet its product
specification due to defects in material and/or workmanship, Shimadzu will, at its discretion,
either repair it or exchange it with a new one for free.
○ Scope of the warranty
The warranty covers only TMPs, controllers and accessories sold by Shimadzu.
○ Warranty of repaired or replacement parts
In-warranty repaired or replacement parts are warranted only for the remaining unexpired
portion of the original warranty period applicable to the parts that have been repaired or replaced.
○ Exemption from the warranty
During the warranty period, Shimadzu will charge for repair or exchange in the following cases:
1) Failure caused by natural disasters or fire.
2) Failure or functional deterioration due to the following:
a) Pumping of special gases and materials
b) Ingestion of foreign objects through the TMP's protective net
c) TMP is operated differently than what is prescribed in the instruction manual
d) When Shimadzu determines through failure analysis that the cause of failure was due to
abnormal operation or external circumstances. our engineers judge that the cause of the
trouble is an irregular operation
3) Warranty is voided if the "Security Seal" on the product has been removed, hampered with,
or altered.
Parts List
Estimated Part Life
Transformer 10 years
Electrolytic condenser 5 years
Cooling fan 5 years
Button-type battery 10 years
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