Administration Scenarios
104
Checking Handset Functionalities
• Check whether the plugs at the two ends of the handset cable are
inserted correctly (handset engaged)
 Page 13.
• Carry out an Audio Loop Test.
– More information on „Audio Loop Test“  Page 70.
–  Page 27
• Ensure that the handset microphone is not switched off.
– For more information, see the operating instructions for the
optiPoint
410/420.
Startup Not Successful
Check whether one or more of the mentioned questions are valid for your
configuration:
Is the optiPoint 410/420 being operated in a  VLAN?
• Enter the VLAN ID manually, or, if a  DHCP server is being used, set
the „VLAN Method“  Page 93 to "DHCP", so that the VLAN ID
transferred from the DHCP server is used.
– More information on „Default VLAN ID“  Page 73.
 Page 23  Page 63
Is the optiPoint 410/420 being operated behind a  Gateway?
• Enter the  IP Address of the gateway in  Default Route.
 Page 23  Page 62
Checking the LAN Connection
• Check whether the plugs at the two ends of the LAN cable are
correctly inserted (handset engaged)
 Page 13.
• Check the connection with the help of the PING test.
– More information on „PING Test“  Page 85.
 Page 34  Page 59
Establishing the Software Version
You can determine the version of the software that is running the
optiPoint
410/420, for example during a pending software update.
 Page 51
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