Interrupts, error messages and diagnostics and system alarms
9.2 Export of diagnostic information
CPU 1505SP (F) Ready4Linux Version 2.7
88 Operating Instructions, 05/2019, A5E46864285-AA
LED flashes
LED off
LED off
Startup (transition from STOP →
RUN).
LED flashes
yellow/green
LED flashes
red
LED flashes
yellow
Test of LEDs during startup, insert-
LED flashing test.
Internal error of the CPU.
9.2 Export of diagnostic information
Customer Support offers help in critical cases. For a thorough analysis of your situation,
Customer Support needs detailed diagnostic information. You can export these service data
with the "SIMATIC Diagnostics Tool". The "SIMATIC Diagnostics Tool" gives you the option
to collect diagnostic and system information. The "SIMATIC Diagnostics Tool" collects the
information from a local computer or by remote access even from several computers
connected by a network.
The "SIMATIC Diagnostics Tool" is available as Download
(https://support.automation.siemens.com/WW/view/en/65976201) on the Internet.
Required service data
The exported service data must include the following information:
● Product-specific data
● Internal error logging as binary code
● Diagnostic buffer entries
● Latest call list
● Memory dump (optional)
● Time stamp of the TIA Portal project
Additional information and download
For the download and additional information on handling the "SIMATIC Diagnostics Tool",
see the corresponding FAQ
(https://support.automation.siemens.com/WW/view/en/65976201).