2 Maschine information 12/2008
2.5 Remote access
© Siemens AG 2008 All Rights Reserved
2-68 ePS Network Services, Function Manual (FH) - Release 12/2008
Function Description
Chat Once initiated, the chat function allows each participant to
send text messages. The participant can choose another
participant to whom he/she wishes to send a message;
alternatively, he/she can broadcast the message to all
service employees who are logged on.
The chat function can be started within the menu at any time.
For communication with the machine operator, it is advisable
to start the chat function before executing the "Desktop
control" function or transferring a file.
Note
It is not easy for the machine operator to operate the chat window without a
mouse. The machine operator can place the chat window in the background or
foreground via softkeys during a desktop control session. The chat window on the
machine control is automatically placed in the foreground if a text message is
received.
If the machine operator wants to send a text message on his or her own initiative
and the chat window is minimized, the operator can place the chat window in the
foreground via a softkey.
Functions under the "Desktop" tab
Function Description
Request View Permits display of a machine control:
Within the function, areas of the screen can be selected
with the Annotate function, which is similar to a text
marker. For safety reasons, however, it is not possible to
initiate machine movements or to start NC programs.
Request Control Permits control of a machine control:
Within the function, areas of the screen can be selected
with the Annotate function, which is similar to a text
marker. For safety reasons, however, it is not possible to
initiate machine movements or to start NC programs.
Functions under the "Session" tab
Function Description
Transfer session Transfer session control to another service technician
Session options Optimize display of complex graphics
End session Ending a service session
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