Support services from SimpliVity are available to answer your questions about the CN-Series system. Sim-
pliVity provides online and telephone-based support services. Availability varies by country and product, and
some services might not be available in your area. You can configure Phone Home support to automatically
notify support about significant events.
Ensure you have the CN-Series system serial number, which is recorded on the Service Tag (a pull out card)
located:
• CN-2000, CN-2200, and CN-3000—Under drive 2 on the front panel.
• CN-5000—Above drives 3 & 4 on the front panel.
Contact Support
To contact SimpliVity support, visit the SimpliVity Web site at www.SimpliVity.com/support.
US:
1-855-SVT-SERVICE
(1-855-788-7378)
International:
1-508-536-4151
Email: support@simplivity.com
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CN-Series Hardware Installation and Maintenance Guide Preface
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