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4 DELIVERY, RETURN & STORAGE
4.1 Delivery
Inspect the product immediately after reception for any signs of damage during shipment and other defects by
comparing the delivery to the shipping documents. Immediately report any damage suffered in transport to the
forwarding agent. In case of damage during shipment or other defect, store the original product packaging,
until all deviations have been corrected. Ensure the safe handling of the product in the internal transport in the
location.
4.2 Return
Clean all parts and pack them properly (i.e. following the regulations of the recipient country) before returning
the product or its parts. Protect the product from mechanical strain (dents, shocks). Returns can be made via
land, sea, or air transport. Add the following symbols to the package of the product to be returned:
4.3 Storage
The product must be stored as follows:
" Store in a closed, dry, cool and vibration-free location.
" Ensure that there are no corrosive or aggressive materials at the place of storage (e. g. UV rays, ozone).
" Protect the product from pests and animals (insects, rodents, etc.).
" Can be stored in the original packaging.
" Protect the product from hot and cold.
" In case of significant temperature fluctuations and/or high air humidity, perform the necessary measures
in order to prevent condensation (e.g., by using a heater).
" The product’s allowed storage temperature range is the same as its operating temperature range (see
Technical specifications).
Before taking the product into use, inspect it for possible damages incurred during storage.
This applies to parts made of plastic and rubber (embrittlement) as well as components
primed with lubricant (ageing) in particular.
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