59
SKOPE Reflex Underbench Fridge and Freezer
Troubleshooting and Diagnostics
Service Manual
• Evaporator probe fault • Replace the evaporator probe.
• Frozen evaporator
coil
• Setpoint is too cold • Check and raise the setpoint.
• Controller fault • Replace the controller.
• Short of refrigerant
• Perform refrigeration system diagnostics and service as
required.
• Ice build-up inside
evaporator box
• Leaking cartridge seal
• Check that the evaporator tub seals are fully clamped,
and the cabinet top seal is good without gaps. Micro-gaps
will allow ice build-up in the cabinet.
• Cabinet door is opened too often • Ensure the door is closed more often.
• Power
consumption is
higher than
expected
• Cartridge is operating too hot
• Clean the condenser.
• Ensure the cabinet has good ventilation around the
refrigeration cartridge.
• Ensure the cabinet is within the maximum operating
temperature.
• Product is too cold • Raise the setpoint.
• Door not closing properly • Check and clean the door gasket.
• Excessive door opening • Limit door openings.
• Electronic controller is in “Night” mode
• Change the cabinet into “Day” mode by pressing and
holding the light button on the electronic controller
faceplate, or holding the door open for ten seconds.
• Refrigeration system error (no active
fault alarm)
• Check the SCS Connect Field app statistics to see if and
when the controller signalled a fault or alarm.
• Product is too
warm
• Cartridge is operating too hot
• Excessive refrigeration heat load
• Ensure the cabinet has good ventilation around the
refrigeration cartridge.
• Ensure the cabinet is within the maximum operating
conditions.
• Setpoint is too high • Lower the setpoint.
• Recently loaded • Allow the product time.
• Cabinet is overstocked
• Remove some product.
• Product must not overhang the shelves.
• Refrigeration system error (indicated by
the electronic controller)
• Diagnose and repair. If a system fault is found contact
SKOPE for information on how to proceed.
• Frequent door opening • Limit door openings.
• Door not closing properly • Check and clean the door gasket.
• Moisture build up
on cabinet exterior
• High humidity
• Check the ambient operating temperature and reposition
the cabinet if necessary.
• Cabinet door does
not close properly
• Cabinet is on an uneven surface • Level the cabinet.
• Door is obstructed • Check the shelves and product.
• Door gasket is dirty • Check and clean the door gasket.
• Warm cabinet
temperatures
• Compressor
operating for long
periods (more
than 1 hour)
• Blocked condenser coil • Clean the condenser coil.
• Poor ventilation around refrigeration
cartridge
• Ensure the cabinet has good ventilation around the
refrigeration cartridge.
• Ensure the cabinet is within the maximum operating
temperature.
Table 14: Cabinet and cartridge troubleshooting (continued)
Problem Possible Cause Recommended Action
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