ii Preface
Cleaning the Writing Surface
Before you clean the SMART Board interactive whiteboard, you should first log off. If you touch the
screen when the computer is in any other state (e.g., with a program open or at the desktop), you will
activate program components or scramble desktop icons. Put the projector on standby to more easily
view dirt and streaks. You should clean a frequently used interactive whiteboard approximately once a
week to maintain optimal clarity.
To clean the writing surface, use standard glass cleaner. Just spray the screen with cleaning fluid and
wipe with a paper towel.
Remove marks made with a permanent marker by completely covering them with the ink from a dry-
erase marker and wiping with a soft cloth while the dry-erase ink is still wet. This ink contains solvents
that work to remove permanent ink. Do not use low-odor or non-scented dry erase markers, as they do
not contain the appropriate solvents. If any trace of the original permanent ink remains, spray the area
with standard glass or whiteboard cleaner and wipe clean.
Preventing Damage to the Writing Surface
While the SMART Board interactive whiteboard is very durable, sharp writing instruments, such as
ballpoint pens or fine-pointed pens, can damage the analog-resistive surface if they’re applied with
heavy pressure. Keep these types of pens away from the interactive whiteboard and avoid abrasive
erasers and cleaning materials.
General Tips for Trouble-Free Performance
These tips apply to a SMART Board interactive whiteboard that is ready for use, with SMART Board
software installed and running.
• Make sure all the styluses and the eraser are placed securely in the pen tray.
• Verify that the Ready Light on the pen tray is illuminated green.
• Ensure that the interactive whiteboard is connected to a USB port that’s recognized
by the operating system and is not being used by another program.
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