Chapter 8: Troubleshooting
Document camera issues 65
SD Card view issues 66
This chapter includes troubleshooting information for your SMARTDocumentCamera.
Document camera issues
Use the following table to troubleshoot issues with your document camera.
Issue Solution
No image displays.
l
Turn off your document camera (see page 20). Securely
connect all cables and connect the camera’s AC adapter to a
power outlet. Turn on your document camera.
l
Adjust the zoom dial. The camera may be on a blank section of
your document.
l
Ensure the output switches on the side panel are set to the
proper image output:
o
VGA DVI-D or Composite on the side panel
o
NTSC or PAL on the bottom of your document camera
No image displays after you
restart your computer when
your document camera is
connected through a USB
hub.
1.
Turn off your document camera, and then wait several
seconds.
2.
Turn on your document camera again.
The image is out of focus.
l
Press the Auto Focus button.
l
Use the manual focus.
l
Move the camera further away from the object.
The image is scrambled or
black and white when a
television is the display
device.
Ensure the NTSC/PAL switch on the bottom of the document camera
is set correctly. See Switching between NTSC and PAL on page 14.
Chapter 8
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