Troubleshooting
Smart MX 04 EN 67
Troubleshooting
Fault Phenomenon Probable reasons and solution
The power cable is not plugged in.
Put the plug of the power cable into the mains
socket.
The display shows
nothing.
The power switch is off. Switch power on at the
backside of the device.
No volume or picture,
the LED is on.
The receiver is on standby.
Press the power button. The receiver will switch on
and the program is on the screen.
No volume or picture. The antenna is not adjusted to the satellite.
Adjust the antenna correctly.
No or only faint signal.
Please check the cable between LNB and receiver
and between receiver and connected devices.
Adjust the antenna.
No picture on TV
screen.
The system is connected incorrectly.
Check connection of SCART cable.
TV-Set is not in AV
mode.
Switch the TV set on AV input.
Bd picture,
block defect.
The antenna is not adjusted to the satellite.
Adjust the antenna.
TheLNB is defective. Replace the LNB.
The remote control
does not work.
The batteries are empty.
Replace them with new ones.
The remote control
does not always work.
Focus the remote control to the front side of the
receiver and assure that nothing else is between
the remote control and the receiver.
If you cannot find out what is wrong with your device, please contact your local
dealer.
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