SMC Networks ProtoCessor FPC-ED2 - Troubleshooting; Lost or Incorrect IP Address; Figure 36: Ethernet Port Location

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VorTek ProtoCessor Start-up Guide 33

9 Troubleshooting

9.1 Lost or Incorrect IP Address

• Ensure that FieldServer Toolbox is loaded onto the local PC. Otherwise, download the

FieldServer-Toolbox.zip via the MSA Safety website.

• Extract the executable file and complete the installation.

• Connect a standard Cat-5 Ethernet cable between the user’s PC and ProtoCessor.

• Double click on the FS Toolbox Utility and click Discover Now on the splash page.

• Check for the IP Address of the desired gateway.

Ethernet Port

Figure 36: Ethernet Port Location

Main Page

Table of Contents4
Introduction7
Protocessor Gateway7
Setup for Protocessor8
Record Identification Data8
Configuring Device Communications8
Confirm the Device and Protocessor COM Settings Match8
Set Node-ID for the Device8
Figure 1: Protocessor Part Numbers8
Figure 2: COM Settings8
Interfacing Protocessor to Devices9
Protocessor FPC-ED2 Showing Connection Ports9
Figure 3: Protocessor FPC-ED29
Serial Network: Wiring Field Port to RS-485 Network10
Figure 4: Connection from Protocessor to RS-485 Field Network10
Figure 5: RS-485 EOL & Bias Resistor Switches10
Connect the PC to the Protocessor11
Connecting to the Gateway Via Ethernet11
Changing the Subnet of the Connected PC11
Figure 6: Ethernet Port Location11
Setup Web Server Security12
Login to the Fieldserver12
Figure 7: Web Server Security Window12
Figure 8: Connection Not Private Warning12
Figure 9: Warning Expanded Text13
Figure 10: Fieldserver Login13
Select the Security Mode14
Figure 11: Security Mode Selection Screen14
HTTPS with Own Trusted TLS Certificate15
HTTPS with Default Untrusted Self-Signed TLS Certificate or HTTP with Built-In Payload Encryption15
Figure 12: Security Mode Selection Screen - Certificate & Private Key15
Configure Network Settings16
Navigate to the Network Settings16
Figure 13: Generic Web App Landing Page16
Figure 14: Settings Tabs16
Figure 15: FS-GUI Landing Page16
Change the Protocessor IP Address17
Figure 16: Ethernet Port Network Settings17
Grid User Setup, Registration and Login18
Choose Whether to Integrate the Grid18
Figure 17: Generic Web App Page - First Login18
Figure 18: Grid Fieldserver Manager Opt out Warning Window19
User Setup20
Figure 19: Welcome to SMC Cloud Email20
Figure 20: Setting User Details21
Registration Process22
Figure 21: Grid Registration Message22
Figure 22: Grid Registration - Installer Details23
Figure 23: Grid Registration - Site Details23
Figure 24: Grid Registration - Gateway Details24
Figure 25: Grid Registration - Grid Account24
Figure 26: Device Registered for the Grid25
Login to the Grid26
Figure 27: Grid Login Page26
Figure 28: Grid Landing Page27
Configure the Protocessor28
Navigate to the Protocessor Web Configurator28
Figure 29: Web App Landing Page28
Figure 30: Configure Tab28
Select Field Protocol and Set Configuration Parameters29
Figure 31: Web Configurator Protocol Selector Parameter29
Setting Protocessor Active Profiles30
Figure 32: Web Configurator Showing no Active Profiles30
Verify Device Communications31
Figure 33: Web Configurator Showing Active Profile Additions31
Bacnet: Setting Node_Offset to Assign Specific Device Instances32
Figure 34: Web Configurator Node Offset Field32
Figure 35: Active Profiles32
Troubleshooting33
Lost or Incorrect IP Address33
Figure 36: Ethernet Port Location33
Viewing Diagnostic Information34
Figure 37: Error Messages Screen34
Checking Wiring and Settings35
LED Diagnostics for Communications between Protocessor and Devices36
Figure 38: Diagnostic Leds36
Taking a Fieldserver Diagnostic Capture37
Taking a Capture with Older Firmware38
Figure 39: Ethernet Port Location38
Additional Information40
Update Firmware40
Bacnet: Setting Network_Number for more than One Protocessor on the Subnet40
Figure 40: Web Configurator - Network Number Field40
Internet Browser Software Support41
Certification41
BTL Mark - Bacnet Testing Laboratory41
Change Web Server Security Settings after Initial Setup42
Figure 41: FS-GUI Page42
Change Security Mode43
Figure 42: FS-GUI Security Setup43
Edit the Certificate Loaded Onto the Fieldserver44
Figure 43: FS-GUI Security Setup - Certificate Loaded44
Change User Management Settings45
Figure 44: FS-GUI User Management45
Create Users46
Figure 45: Create User Window46
Edit Users47
Figure 46: Setup Users47
Figure 47: Edit User Window47
Delete Users48
Figure 48: Setup Users48
Figure 49: User Delete Warning48
Change Fieldserver Password49
Figure 50: Fieldserver Password Update Via FS-GUI49
Grid Connection Warning Message50
Figure 51: Grid Connection Problems Message50
System Status Button51
Routing Settings52
Figure 52: Routing Settings52
Vendor Information - Vortek53
Ultrasonic Modbus RTU Mappings to Modbus and Bacnet53
Actival_Plus Modbus RTU Mappings to Modbus and Bacnet53
U42_U43 Modbus RTU Mappings to Modbus and Bacnet54
Pro-T_M22_M23 Modbus RTU Mappings to Modbus and Bacnet55
Specifications56
Compliance with UL Regulations56
Figure 53: Specifications56
Limited 2 Year Warranty57

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