SolaX Power X3-Hybrid Series User Manual

Troubleshooting
Isolation Fault
EPS(Off-grid)mode current is too strong.
• Ensure that the load power is within the EPS(Off-grid)power range.
• Check for any non-linear load connections on the EPS(Off-grid).
• Move this load to check for recovery.
• Or ask for help from the installer if itcan not return to normal.
DCV OVP Fault
DCV EPS(Off-grid) overvoltage protection failure.
Wait for a while to check if it's back to normal.•
Or ask the installer for help.•
DCI OCP Fault
DCI overcurrent protection fault.
Wait for a while to check if it's back to normal.•
Or ask the installer for help.•
IE 09
Number
IE 10
IE 11
IE 12
IE 13
IE 14
IE 15
IE 16
IE 17
IE 18
IE 19
IE 20
IE 21
SW OCP Fault
RC OCP Fault
Overcurrent protection fault.
Check the impedance of DC input and AC output.•
Wait for a while to check if it's back to normal.•
Or ask the installer for help.•
Temp Over Fault
Temperature beyond limit
Check if ambient temperature exceeds the limit.•
Or ask the installer for help.•
Overload Fault
On-grid mode overload
• Shutdownthehigh-power device and press the" ESC" key to
restart the inverter.
•Or ask for help from the installer if it can not return to normal.
BatPowerLow
Insulation Fault
• Please check the wire insulation for damage.
Wait for a while to check if it’s back to normal.•
Or ask the installer for help.•
Bat Con Dir Fault
EPS Overload Fault
BMS Lost
Fan Fault
Low TempFault
EPS(Off-grid) .over load fault
• Shutdown the high-power device and press the “ESC" key to
restart the inverter.
•Or ask for help from the installer if it can not return to normal.
Battery communication loss
• Check that the communication lines between the battery and
the inverter are properly connected.
• Or ask for help from the installer if it can not return to normal.
Fan Fault
• Check for any foreign matter that may have caused the fan not to
function properly.
• Or ask for help from the installer if it can not return to normal.
Low temperature . fault
• Check if the ambient temperature is too low.
• Or ask for help from the installer if it can not return to normal.
Software Detection of Overcurrent Fault.
• Wait for a while to check if it's back to normal.
• Shut down photovoltaic, battery and grid connections
• Or ask the installer for help.
•Close the high-power device and press the "ESC" key to restart the
inverter.
•Please charge the battery to a level higher than the protection
capacity or protection voltage
120
121
8 Troubleshooting
8.1 Troubleshooting
This section contains information and procedures for resolving
possible problems with the inverter, and provides you with
troubleshooting tips to identify and solve most problems that may
occur in the inverter. This section will help you narrow down the
source of any problems you may encounter. Please read the
troubleshooting steps below.
Check the warning or fault information on the system control panel
or the fault code on the inverter information panel. If a message is
displayed, log it before doing anything further.
Try the solutions indicated in the table below.
Bat Volt Fault
AC10mins Volt
• The grid voltage was out of range in the last 10 minutes.
The system will return to normal if the grid returns to normal. •
Or ask the installer for help.•
Number
IE 01
IE 02
IE 03
IE 04
IE 05
IE 06
IE 07
IE 08
Grid Volt Fault
Grid Freq Fault
Electricity frequency beyond range
If the utility returns to normal, the system reconnects.•
Or ask the installer for help.•
TZ Protect Fault
Overcurrent fault.
Wait for a while to check if you're back to normal.•
Disconnect PV+ PV- and batteries, reconnect.•
Or ask for help from the installer if itcan not return to normal.•
PV Volt Fault
Grid Lost Fult
Power grid voltage overrun
W• ait a moment, if the utility returns to normal, the system will reconnect.
• lease check if the grid voltage is within normal range. P
• r ask the installer for help. O
Bus Volt Fault
• press the “ESC" key to restart the inverter.
• Check that the PV input open circuit voltage is in the normal range.
Or ask the installer for help.•
Check battery input voltage if it's within normal range •
Or ask the installer for help.•
PV voltage out of range
• Check the output voltage of the PV panel
Or ask the installer for help.•
Battery voltage fault
• Check battery input voltage if it's within normal range
• Or ask the installer for help.
Troubleshooting

SolaX Power X3-Hybrid Series Specifications

General

Number of MPP Trackers	2
Model	X3-Hybrid Series
Phase	Three Phase
Communication Interfaces	RS485
Battery Compatibility	Lithium-Ion
Grid Frequency	50Hz / 60Hz
Operating Temperature	-25 ~ +60 °C