Local Cut-off TimeCustomer Region
14:00 (Yokohama, JP)Japan
16:00 (Sydney, AU)Australia, New Zealand
Hardware replacement requests received after the times shown above will be fulfilled on the
second subsequent business day.
2.10 Product Documentation
In addition to the online help, the following product documentation and support resources are
available from the Web Appliance Documentation page:
■
Release notes
■
Setup guides
■
Configuration guides
The Knowledge Base is a collection of articles that address the following issues:
■
Common questions received by Sophos Support about the appliance.
■
Technical issues that are not commonly encountered by appliance administrators.
■
Technical issues that involve third-party hardware or software products that affect Web
Appliance and Management Appliance deployment or operations.
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