97143754332971United Arab Emirates
44123546581844United Kingdom
178149458001United States and Canada
For other countries’ phone number formats, see International Telecommunication Union - Dialing
Procedures.
4.4.3 Backup
On the Configuration > System > Backup page, you can set the appliance to automatically
upload system configuration data and log data to an FTP site at regular intervals as backup.
Alternatively, you can manually download the appliance’s configuration data at any time.
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To configure automated backups via FTP, see "Automating Backups."
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To manually download configuration data, click Download Now, and save the archived backup
file using your web browser’s save file features.
Note: When you manually download configuration data, an archive file is created with all of
the configuration data so that it can be downloaded via your browser to a selected location on
your local system. Be patient when using this feature because there is a slight delay while the
configuration data is copied and archived into the file for download.
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[Management Appliance Only] To manually perform an immediate reports data backup, click
Start backup.
Reports data is backed up to the FTP server and directory location specified in the Automated
upload section.The progress of the manual reports data backup is displayed in the Reports
backup status panel. After completion, this panel on the Management Appliance shows the
date and time of the last reports data backup.
Please observe the following backup and restore considerations:
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Appliance backups do not include network settings.
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Report data for the Management Appliance should be backed up regularly to protect against
the possibility of an appliance failure. Report data is restored through optional steps in the
setup wizard for configuring a new Management Appliance.When selected, you can retrieve
the data from an FTP location, and download it to the new appliance.
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When setting up a replacement Management Appliance, all Web Appliances that were previously
joined to it must first be reverted to standalone mode, then joined to the new Management
Appliance.
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The configuration backups do not include FTP, Active Directory, or eDirectory passwords.To
ensure that these connections are properly configured, they are disabled after a restore
operation, so you must re-enter your usernames and passwords for these connections and
re-enable FTP and directory services synchronization on the System: Backup, System:
Active Directory, and System: eDirectory pages.
120 | Configuration | Sophos Web Appliance