Appendix A: Configuring Ports....................................................................................196
Appendix B: Configuring Your Browser.......................................................................198
B.1 Adding the Sophos Root Certificate...........................................................198
B.1.1 Adding the Sophos Root Certificate in Internet Explorer...............198
B.1.2 Adding the Sophos Root Certificate in Firefox...............................199
B.2 Configuring Proxy Settings.........................................................................199
B.2.1 Internet Explorer Proxy Configuration............................................200
B.2.2 Firefox Proxy Configuration............................................................200
B.2.3 Apple Safari Proxy Configuration...................................................201
B.3 Other Internet Explorer Settings.................................................................202
B.3.1 Increasing the Number of Concurrent Connections in Internet
Explorer..............................................................................................202
B.3.2 Enabling PDF Access in Internet Explorer.....................................202
B.4 Other Firefox Settings.................................................................................202
B.4.1 Configuring Firefox for Active Directory in Transparent mode or
Bridged mode.....................................................................................202
Appendix C: Appliance Behavior and Troubleshooting...............................................204
C.1 Network Deployment Troubleshooting........................................................204
C.2 Active Directory Troubleshooting................................................................205
C.2.1 Appliance and AD Domain have the same name..........................205
C.2.2 Clock skew is too large..................................................................205
C.2.3 Could not auto-detect settings.......................................................205
C.2.4 Could not connect to Domain Controller........................................205
C.2.5 Could not join the domain..............................................................206
C.2.6 Could not test Kerberos settings....................................................206
C.2.7 Could not test LDAP settings.........................................................206
C.2.8 Domain could not be found............................................................206
C.2.9 Hostname is too long.....................................................................206
C.2.10 Invalid credentials........................................................................206
C.2.11 LDAP search query timeout.........................................................206
C.2.12 No IPC share found.....................................................................207
C.2.13 No NETLOGON share found.......................................................207
C.2.14 Server appears to be in wrong domain........................................207
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