Problem Description Possible Causes Actions for Resolution
When pressing the sparkling
water button
No sparkling water is dispensed
at all
a. The CO
2
cylinder is empty Check if the CO
2
cylinder empty icon
appears on the display. If it does, then
replace the CO
2
cylinder with a new
one (see section 8 on page 32). If not,
contact the company.
b. No cold water is
dispensed at all
Check if cold water is dispensed
when pressing the cold water
button. If cold water is dispensed,
disconnect the water bar from the
electricity supply, reconnect it after
10 seconds and try dispensing again.
If the problem has not been solved,
contact the company.
Sparkling level not strong
enough
a. Cold water temperature Check that the cold water
temperature is set to the coldest
temperature (see section "b.1. Setting
Cold Water Temperature" on page 19)
a. The CO
2
cylinder is empty Check if the CO
2
cylinder empty icon
appears on the display. If it does, then
replace the CO
2
cylinder with a new
one (see section 8 on page 32). If not,
contact the company.
Non-sparkling water flow when
requesting sparkling water
Contact the company.
The quantity of sparkling water
is inaccurate
Dispense sparkling water once more
to check whether it was a once of
issue or a regular problem
contact
the company
if the problem is not
resolved.
If the above actions did not help, contact the company and schedule a technician
visit without any waiting time.
• Due to hot water expansion, the spout may drip a little. This is considered proper
system operation.
• Improper activity of the UV-C system stops the hot water flow and is
accompanied by a beep - in the event of a malfunction
contact the Digital Help
desk from the website
.
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