Strauss water Bubble PLUS - Troubleshooting Guide

39
Problem Description Possible Causes Actions for Resolution
No water dispensed from
water bar
The water bar is not connected
to the electricity supply
Ensue that the water bar is connected to
the electricity supply
The electric socket is not
working
Check the electric socket by using a
different appliance
Main water tap is closed Open the tap
Water outage Check for water in other taps
Control system reset required
folded water pipe keypad
lock on
Perform a water bar reset action (see
section "k. Initialization" on page 30)
release the fold
Stop keypad action (see section "m. Keypad
Lock" on page 15)
by pressing the hot water
button
a. The dispensed water is
not hot
High water consumption Wait 3 min. and check again
b. No hot water is
dispensed at all
Water bar in ENERGY SAVING
mode
Wait for the HEATING FINISHED indication
Water bar in CHILD LOCK mode
Heating system switch is off
see section "m. Keypad Lock" on page 15
Check that the heating switch at the back
of the water bar is in the On position
by pressing the cold water
button
a. The dispensed water is
not cold
Cold water temperature set
too high
High cold water consumption
Check the cold water setting
(see section "a.1. Setting the Quantity for
Dispensing Cold Water" on page 16)
Wait 15 min. and check again
b. No cold water is
dispensed at all
UV system needs replacing Disconnect the
UV lamp and reconnect it
Water bar leaks* (see
comment)
Drip tray full Empty the drip tray
A leak from the water bar Disconnect the water bar from the electri-
city supply, turn off the water tap, and call
the Digital Helpdesk from the website
“New” tastes The water bar is new
Wash the tanks (see section "g. Washing
Tanks" on page 28)
The water bar was not in use
for a prolonged period of time
Replace the filter and perform an automatic
wash
The filter was not replaced on
time
The measured water
quantity does not match
the setting
Low water pressure in the
house
Check the water pressure in your building/
house
The filter was not replaced on
time
Replace the filter
Before calling for a technician, if the water bar is not working, use the following table to
check whether the problem is with the water bar and not with the electricity or water
supply.
12. Troubleshooting