Technicolor COM3000

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Revision Record

Revision

Date

Revision Editor

Revision Description

1.1

6/7/2018

Angelo Peruch

Final draft for Distribution 6/7/2018

Contents

1 Definitions ................................................................................................................................. 10

Main Page

Default Chapter3
- Table of Contents3
- Definitions10
2 Introduction13
- Intended Usage13
3 COM3000 Product Description14
- Figure 1 - Com300014
- Additional Features15
4 Compatibility with Previous Hardware16
- Figure 2 - Compatibility Matrix16
5 Mechanical Overview17
- COM400 Chassis17
6 COM51 Card18
- Com51A19
7 Qam20
- Figure 5 - Qam2020
8 System Connections21
- Pre-Installation22
9 Training and Support22
10 Required Tools22
11 Pre-Installation Site Requirements22
- Site Survey22
- Distribution Networks25
12 Channel Lineup25
13 External Video Sources26
14 TV Compatibility26
15 Installation Guidelines27
16 AT&T / DIRECTV Activation27
17 Getting Started28
- Assembly28
- Figure 7 - Installation of the Qam20 and Com5128
- Setting up Multiple Chassis29
- Chassis Dipswitch29
- Figure 9 - Chassis ID Dipswitch29
- Chassis Dipswitch Settings30
18 System Power up30
- System Startup LED Behavior30
- Boot up31
- LED Behavior after Boot up32
- Figure 11 - Operational Led Behavior32
19 COM400 Chassis33
- Accessing the COM400 User Interface33
- Setting a Password33
- Figure 12 - Ethernet Switch Interface33
- Figure 13 - Network Switch Password33
- IGMP Activation34
- IGMP Port Settings34
- Save Changes to Startup Configuration34
- Figure 15-Save Start-Up Configuration34
- COM400 Software Version35
- COM400 Software Update35
20 The COM3000 Web Interface36
- User Passwords37
- Figure 19 Password Challenge37
- Figure 20 - Lock Screen37
21 COM51 Tuner Licensing38
- Figure 21 - Sysinfo Page Tuner Count38
22 Overview Page40
- QAM Summary41
- Display Options41
- Channel Tuning Options42
- Figure 25 - Encryption Settings42
- Figure 26 - Channel Selection Drop down43
- Figure 27 - Output Mode43
- Figure 28 - Major/Minor Ch or IP and Port Settings43
- Figure 29 - Bitrate Display44
23 Discover Page45
- Explanation of Discover46
24 Advanced Edit48
- The Basic Channel Tune Screen48
- Advanced Tune49
- Figure 33 - Advanced Tune Screen49
- Informational Status53
- Figure 34 - "Info" Section of the Advanced Edit Page53
- Figure 35 - Network ID and Frequency Index54
- COM51 LED Control Feature55
- COM51 CAM Log Data56
- Figure 38 - Cam Log Report56
- COM51 Software Reset57
- COM51 File Transfer Utility57
- Figure 39 - Reset Interface57
- Figure 40 - File Transfer Interface57
- COM51 User Configuration Options58
- Figure 41 - User Config Interface58
- COM51 "Direct Tune" Feature61
- Remote Access Feature61
- Figure 42 - Direct Tune Interface61
- Figure 43 - Remote Access Feature61
- Using the Vidplay Feature62
- Setup for Vidplay.exe62
- Figure 44 - VID Play62
- Using the COM51 "Simulcrypt" Feature64
- Displaying COM3000 Status64
25 Pairing Info65
26 Tune All69
27 Help71
28 Sysinfo71
- Figure 48 - Help Tab71
29 Healthinfo72
30 Epg73
31 Syslog74
- Figure 51 - Syslog Example74
32 EPG Overview75
- Figure 52 - Sysinfo EPG75
- Guide.xml Overview77
- Getting Started with EPG78
- Figure 55- Com51 Epg Load80
- EPG Customization and Channel Mapping81
- EPG Editing81
- Figure 58 - Guide Channel with Custom Logo82
- Logo Creation and Upload82
33 Welcome Screen83
- Welcome Screen Image Creation83
- Figure 59 Welcome Page Powerpoint Slide83
- Figure 60 - Welcome Screen Image Creation83
- Figure 61 - Welcome Screen Settings Using Microsoft Paint85
- Figure 62 - Correctly Sized Welcome Screen Image85
- Uploading Welcome Screens to COM300086
- Figure 63 Upload File to Com51 Tftp86
- Figure 64 - Upload Welcome Screen Image to Epg86
- Adding Welcome Screens to Guide Data87
- Disabling Welcome Screens87
- Figure 65 - Adding Welcome Screen to Epg and Psip87
- Figure 66 - Verify Welcome Screen Is Streaming87
34 Qam2088
- Accessing the QAM Page88
- Checking Software Version and License Count89
- Setting QAM Output Channels89
- Figure 70 - Setting Qam Outputs89
- Setting Unique RF Output to a QAM92
- Figure 73 - Changing a Single Qam Output92
- Figure 74 - Individual Qam Output Change92
- Setting Unique Outputs to a Group of Qams93
- Figure 75 - Changing Outputs Channels on a Group of Qams93
35 Troubleshooting94
- Software Version94
- Verify RF94
- COM51 Reset Button94
- Troubleshooting Common Problems95
- Features and Licensing95
36 Preventing Pro:idiom Key Loss96
37 Simultaneous QAM and Multicast IP Output96
38 Syslog Server Setup98
39 Open Software Notification101

Technicolor COM3000 - Page 2

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