26 Tune All ..................................................................................................................................... 69
27 Help ........................................................................................................................................... 71
28 SysInfo ....................................................................................................................................... 71
29 HealthInfo .................................................................................................................................. 72
30 EPG ............................................................................................................................................ 73
31 Syslog ........................................................................................................................................ 74
32 EPG Overview ........................................................................................................................... 75
32.1 Guide.XML Overview ....................................................................................................................... 77
32.2 Getting Started with EPG ................................................................................................................ 78
32.3 EPG Customization and Channel Mapping ...................................................................................... 81
32.4 EPG editing ...................................................................................................................................... 81
32.5 Logo Creation and Upload ............................................................................................................... 82
33 Welcome Screen ........................................................................................................................ 83
33.1 Welcome Screen Image Creation .................................................................................................... 83
33.2 Uploading Welcome Screens to COM3000 ..................................................................................... 86
33.3 Adding Welcome Screens to Guide Data ........................................................................................ 87
33.4 Disabling Welcome Screens ............................................................................................................ 87
34 QAM20 ...................................................................................................................................... 88
34.1 Accessing the QAM Page ................................................................................................................. 88
34.2 Checking Software Version and License Count ............................................................................... 89
34.3 Setting QAM Output Channels ........................................................................................................ 89
34.4 Setting Unique RF output to a QAM ............................................................................................... 92
34.5 Setting Unique outputs to a group of QAMs .................................................................................. 93
35 Troubleshooting ......................................................................................................................... 94
35.1 Software Version ............................................................................................................................. 94
35.2 Verify RF .......................................................................................................................................... 94
35.3 COM51 Reset Button ...................................................................................................................... 94
35.4 Troubleshooting Common Problems .............................................................................................. 95
35.5 Features and Licensing .................................................................................................................... 95
36 Preventing Pro:Idiom Key Loss ................................................................................................ 96
37 Simultaneous QAM and Multicast IP Output ............................................................................ 96
38 Syslog Server Setup ................................................................................................................... 98
39 Open Software Notification ..................................................................................................... 101