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Technicolor COM3000 User Manual
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Page 97
The port assignments on the QAM20 are static and cannot be changed. The QAM RF output
channels are agile.
If your customer has an existing IP scheme that is not compatible with these settings your
options would be to change the network configuration, including the T
V rings, or to install
separate COM3000 systems for I
P and RF.
96
98
Table of Contents
Default Chapter
3
Table of Contents
3
Definitions
10
2 Introduction
13
Intended Usage
13
3 COM3000 Product Description
14
Figure 1 - Com3000
14
Additional Features
15
4 Compatibility with Previous Hardware
16
Figure 2 - Compatibility Matrix
16
5 Mechanical Overview
17
COM400 Chassis
17
6 COM51 Card
18
Com51A
19
7 Qam
20
Figure 5 - Qam20
20
8 System Connections
21
Pre-Installation
22
9 Training and Support
22
10 Required Tools
22
11 Pre-Installation Site Requirements
22
Site Survey
22
Distribution Networks
25
12 Channel Lineup
25
13 External Video Sources
26
14 TV Compatibility
26
15 Installation Guidelines
27
16 AT&T / DIRECTV Activation
27
17 Getting Started
28
Assembly
28
Figure 7 - Installation of the Qam20 and Com51
28
Setting up Multiple Chassis
29
Chassis Dipswitch
29
Figure 9 - Chassis ID Dipswitch
29
Chassis Dipswitch Settings
30
18 System Power up
30
System Startup LED Behavior
30
Boot up
31
LED Behavior after Boot up
32
Figure 11 - Operational Led Behavior
32
19 COM400 Chassis
33
Accessing the COM400 User Interface
33
Setting a Password
33
Figure 12 - Ethernet Switch Interface
33
Figure 13 - Network Switch Password
33
IGMP Activation
34
IGMP Port Settings
34
Save Changes to Startup Configuration
34
Figure 15-Save Start-Up Configuration
34
COM400 Software Version
35
COM400 Software Update
35
20 The COM3000 Web Interface
36
User Passwords
37
Figure 19 Password Challenge
37
Figure 20 - Lock Screen
37
21 COM51 Tuner Licensing
38
Figure 21 - Sysinfo Page Tuner Count
38
22 Overview Page
40
QAM Summary
41
Display Options
41
Channel Tuning Options
42
Figure 25 - Encryption Settings
42
Figure 26 - Channel Selection Drop down
43
Figure 27 - Output Mode
43
Figure 28 - Major/Minor Ch or IP and Port Settings
43
Figure 29 - Bitrate Display
44
23 Discover Page
45
Explanation of Discover
46
24 Advanced Edit
48
The Basic Channel Tune Screen
48
Advanced Tune
49
Figure 33 - Advanced Tune Screen
49
Informational Status
53
Figure 34 - "Info" Section of the Advanced Edit Page
53
Figure 35 - Network ID and Frequency Index
54
COM51 LED Control Feature
55
COM51 CAM Log Data
56
Figure 38 - Cam Log Report
56
COM51 Software Reset
57
COM51 File Transfer Utility
57
Figure 39 - Reset Interface
57
Figure 40 - File Transfer Interface
57
COM51 User Configuration Options
58
Figure 41 - User Config Interface
58
COM51 "Direct Tune" Feature
61
Remote Access Feature
61
Figure 42 - Direct Tune Interface
61
Figure 43 - Remote Access Feature
61
Using the Vidplay Feature
62
Setup for Vidplay.exe
62
Figure 44 - VID Play
62
Using the COM51 "Simulcrypt" Feature
64
Displaying COM3000 Status
64
25 Pairing Info
65
26 Tune All
69
27 Help
71
28 Sysinfo
71
Figure 48 - Help Tab
71
29 Healthinfo
72
30 Epg
73
31 Syslog
74
Figure 51 - Syslog Example
74
32 EPG Overview
75
Figure 52 - Sysinfo EPG
75
Guide.xml Overview
77
Getting Started with EPG
78
Figure 55- Com51 Epg Load
80
EPG Customization and Channel Mapping
81
EPG Editing
81
Figure 58 - Guide Channel with Custom Logo
82
Logo Creation and Upload
82
33 Welcome Screen
83
Welcome Screen Image Creation
83
Figure 59 Welcome Page Powerpoint Slide
83
Figure 60 - Welcome Screen Image Creation
83
Figure 61 - Welcome Screen Settings Using Microsoft Paint
85
Figure 62 - Correctly Sized Welcome Screen Image
85
Uploading Welcome Screens to COM3000
86
Figure 63 Upload File to Com51 Tftp
86
Figure 64 - Upload Welcome Screen Image to Epg
86
Adding Welcome Screens to Guide Data
87
Disabling Welcome Screens
87
Figure 65 - Adding Welcome Screen to Epg and Psip
87
Figure 66 - Verify Welcome Screen Is Streaming
87
34 Qam20
88
Accessing the QAM Page
88
Checking Software Version and License Count
89
Setting QAM Output Channels
89
Figure 70 - Setting Qam Outputs
89
Setting Unique RF Output to a QAM
92
Figure 73 - Changing a Single Qam Output
92
Figure 74 - Individual Qam Output Change
92
Setting Unique Outputs to a Group of Qams
93
Figure 75 - Changing Outputs Channels on a Group of Qams
93
35 Troubleshooting
94
Software Version
94
Verify RF
94
COM51 Reset Button
94
Troubleshooting Common Problems
95
Features and Licensing
95
36 Preventing Pro:idiom Key Loss
96
37 Simultaneous QAM and Multicast IP Output
96
38 Syslog Server Setup
98
39 Open Software Notification
101
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Technicolor COM3000 Specifications
General
Brand
Technicolor
Model
COM3000
Category
Receiver
Language
English
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