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11 Eliminating malfunctions
If the device is not functioning as intended, run a check using the following table.
If the malfunction cannot be eliminated even after carrying the checks described,
please contact the Technical Hotline.
Symptom Possible cause/remedy
Device cannot be switched on.
The device is not receiving power. Connect the
mains adapter properly to the socket and the
device. Charge the battery.
There is no sound. Increase the volume.
The display cannot be switched on.
Disconnect the device from the mains/remove the
battery and resupply the device with power.
Poor reception via DAB+/FM.
Extend the aerial fully. Change the position of the
aerial or of the DIGITRADIO 1.
Device cannot be operated.
Disconnect the device from the mains/remove the
battery and resupply the device with power.