For more information on charging in cold weather conditions, see Cold Weather Best Practices on page 140.
If this alert occurs repeatedly over multiple drives and charging attempts, it is recommended that you schedule service to have
your vehicle's charge port inspected at your earliest convenient opportunity.
For more information on troubleshooting Mobile Connector or Wall Connector status lights, refer to the product's Owner's
Manual at Charging & Adapter Product Guides.
If using other external charging equipment, refer to the manufacturer's provided documentation for troubleshooting tips.
For more information on charging, see Charging Instructions on page 159.
DI_a138
Front motor disabled - OK to drive
Vehicle power may be limited
What this alert means:
Your vehicle's front motor is unavailable. Power, speed, and acceleration may be reduced as your vehicle uses the rear
motor(s) to continue driving.
What to do:
Continue to your destination. Your vehicle is OK to drive.
This alert may be caused by a temporary condition that will be resolved automatically. If this alert clears during your current
drive, or is no longer present when you start your next drive, it was likely caused by a temporary condition. No action is
required.
This alert may also indicate a condition requiring front motor inspection and service. If this alert persists throughout
subsequent drives, it is recommended that you schedule service. Your vehicle is OK to drive in the meantime.
DI_a166
Vehicle automatically parked to prevent rollaway
Fasten seatbelt and close door to stay in gear
What this alert means:
Your vehicle has automatically shifted into Park (P) because it determined the driver was leaving or no longer present. This is
expected vehicle behavior under various circumstances.
Your vehicle will automatically shift into Park if all of these conditions are true:
•
Autopark is not active
•
Your vehicle is traveling slower than 1.4 mph (2.25 km/h) in Drive or Reverse
•
The last driver activity was detected more than 2 seconds ago. Driver activity includes:
◦
Pressing the brake and/or accelerator pedal
◦
Manually steering the vehicle
And at least two of these conditions are true:
1.
Driver seatbelt is detected as unbuckled.
2.
Driver is not detected as present.
3.
Driver door is detected as open.
NOTE: Your vehicle will also automatically shift into Park when a charge cable is connected to the charge port.
What to do:
Troubleshooting Alerts
247Troubleshooting
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