358 DCx camera
© 2010 Thorlabs
8
Maintenance and Service
8.1
General Remarks
The unit does not need a regular maintenance by the user. It does not contain any modules that
could be repaired by the user himself.
If any disturbances in function occur please first refer to Troubleshooting .
If you don’t find the error source by means of the trouble shooting list please first contact the
Thorlabs-Hotline (europe@thorlabs.com) before sending the DCx camera for checkup and repair to
Thorlabs (refer to section Addresses ).
8.1.1
Version and other Information
The menu entry Help "Info about uc480 Viewer" displays application relevant data.
Figure 59 Help menu – About window
The Camera type, ID and Serial number is displayed in the title bar of the Camera Viewer.
Figure 60 Title bar with camera information
In case of a support request, please submit the software version of the application. This will help to
locate the error.
Visit Thorlabs website www.thorlabs.com for available updates to download.
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