Troubleshooting
ReceiverProblems
59
P/N:1000737‐01
Receiver Problems
Thefollowingaresomeofthemostcommonlyencounteredreceiverproblems.
Thereceivercannotestablishaconnectiontoacomputerorexternalcontroller
Cablespecificproblems:
•
Thecableisnotproperlypluggedin.
–Unplugthecable,thensecurelyandproperlyreconnectittothe receiver.
•
Thecableisdamaged.
–Useanundamagedcable.Contactadealertoreplacethecable.
•
TheUSBdriverisnotinstalled.
–IfyouareusingaUSBcableconnection,makesuretheUSBdriver,includedontheGPS+SoftwareCD,is
installedonthecomputer.Youcanalso downloadthedriverfromtheTopco nsupportWebsiteat
www.topcontotalcare.com.
Genericproblems:
•
ThereceiverportusedforconnectionisnotinCom mand mode.
a. Connectthereceivertoacomputerandopen TRU(see“Connection”intheTopconReceiverUtility(TRU)
ReferenceManual).
b. ClickReceiverSettingsPorts.
c. ChangetheInputModefortheportusedforconnectiontocmd.