Transonic TS420 - SP430 Module Directions for Use

AU-OPR-400Ser-EN,
Rev D
33
VII. Equipment Return Instructions
A. Consoles & Modules
1) Call your Transonic
®
representative or contact your regional ofce, listed below, with a description of the
problem. The representative will refer you to the nearest Service Technician. The Service Technician will
issue a Return Merchandise Authorization (RMA) number.
2) Thoroughly clean and sterilize all equipment prior to packing and shipping. Any equipment that has not
been cleaned will be immediately returned without repair.
3) If possible, use the original shipping carton for returning the Console and Module for repair. Include with
your shipment:
a) The Repair Return Form
b) Power cord
c) Additional Probes, Sensors, cables or other equipment if requested by the Service Technician
B. Flowprobes, Flowsensors & Transonic Scisense Pressure Catheters
1) Call your Transonic
®
representative or contact your regional ofce, listed below, with a description of the
problem with the Probe, Sensor or Catheter. You will be referred to the nearest Service Technician and a
Return Merchandise Authorization (RMA) number will be issued.
2) Thoroughly clean and sterilize all Probes, Sensors and Catheters. Any Probes, Sensors or Catheters that
have not been cleaned will be immediately returned without repair.
3) Package all parts of the Probes, Sensors and Catheters in the original packaging along with:
a) The Repair Return Form
b) Any correspondence you wish to include
Europe
Transonic Europe B.V.
Business Park Stein 205
6181 MB Elsloo
The Netherlands
Tel: +31 43-407-7200
Fax: +31 43-407-7201
europe@transonic.com
Americas
Transonic Systems Inc.
34 Dutch Mill Rd
Ithaca, NY 14850
U.S.A.
Tel: +1 607-257-5300
Fax: +1 607-257-7256
support@transonic.com
Asia/Pacic
Transonic Asia Inc.
6F-3 No 5 Hangsiang Rd
Dayuan, Taoyuan County
33758 Taiwan, R.O.C.
Tel: +886 3399-5806
Fax: +886 3399-5805
support@transonicasia.com
Japan
Transonic Japan Inc.
KS Bldg 201, 735-4 Kita-Akitsu
Tokorozawa Saitama
359-0038 Japan
Tel: +81 4-2946-8541
Fax: +81 4-2946-8542
japan@transonic.com