TRENDnet TEW-825DAP User Manual

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©Copyright2017TRENDnet.AllRightsReserved.  
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TRENDnetUser’sGuide
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TEW‐825DAP
45
Troubleshooting
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Q:Itypedhttp://192.168.10.1inmyInternetBrowserAddressBar,butanerror
messagesays“Thepagecannotbedisplayed.”HowcanIaccesstheaccesspoint
managementpage?
Answer:
1.Checkyourhardwaresettingsagain.See“GettingStarted”onpage7.
2.MakesuretheLANandWLANlightsarelit.
3.MakesureyournetworkadapterTCP/IPsettingsaresettoObtainanIPaddress
automaticallyorDHCP(seethestepsbelow).
4.Makesureyourcomputerisconnectedtooneoftherouter’sLANports
5.Pressonthefactoryresetbuttonfor15seconds,therelease.
Windows10/8.1/8/7
a.GointotheControlPanel,clickNetworkandSharingCenter.
b.ClickChangeAdapterSettings,right‐clicktheLocalAreaConnectionicon.
c.ThenclickPropertiesandclickInternetProtocolVersion4(TCP/IPv4).
d.ThenclickObtainanIPaddressautomaticallyandclickOK.
WindowsVista
a.GointotheControlPanel,clickNetworkandInternet.
b.ClickManageNetworkConnections,right‐clicktheLocalAreaConnection
iconandclickProperties.
c.ClickInternetProtocolVersion(TCP/IPv4)andthenclickProperties.
d.ThenclickObtainanIPaddressautomaticallyandclickOK.
WindowsXP/2000
a.GointotheControlPanel,double‐clicktheNetworkConnectionsicon
b.Right‐clicktheLocalAreaConnectioniconandtheclickProperties.
c.ClickInternetProtocol(TCP/IP)andclickProperties.
d.ThenclickObtainanIPaddressautomaticallyandclickOK.
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Note:Ifyouareexperiencingdifficulties,pleasecontactyourcomputeroroperating
systemmanufacturerforassistance.
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Q:IamnotsurewhattypeofInternetAccountTypeIhaveformyCable/DSL
connection.HowdoIfindout?
Answer:
ContactyourInternetServiceProvider(ISP)forthecorrectinformation.
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Q:TheWizarddoesnotappearwhenIaccesstheaccesspoint.WhatshouldIdo?
Answer:
1.ClickonWizardontheleft‐handside.
2.Nearthetopofthebrowser,“Pop‐upblocked”messagemayappear.Rightclickon
themessageandselectAlwaysAllowPop‐upsfromThisSite.
3.Disableyourbrowser'spopupblocker.
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Q:IwentthroughtheWizard,butIcannotgetontotheInternet.WhatshouldIdo?
Answer:
1.VerifythatyoucangetontotheInternetwithadirectconnectionintoyourmodem
(meaningplugyourcomputerdirectlytothemodemandverifythatyoursingle
computer(withoutthehelpoftherouter)canaccesstheInternet).
2.Powercycleyourmodemandrouter.Unplugthepowertothemodemandrouter.
Wait30seconds,andthenreconnectthepowertothemodem.Waitforthemodemto
fullybootup,andthenreconnectthepowertotherouter.
3.ContactyourISPandverifyalltheinformationthatyouhaveinregardstoyour
Internetconnectionsettingsiscorrect.
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Q:Icannotconnectwirelesslytotheaccesspoint.WhatshouldIdo?
Answer:
1.DoublecheckthattheLANlightontheaccesspointislit.
2.Powercycletherouter.Unplugthepowertotherouter.Wait15seconds,thenplug
thepowerbackintotherouter.
3.Contactthemanufacturerofyourwirelessnetworkadapterandmakesurethe
wirelessnetworkadapterisconfiguredwiththeproperSSID.ThepresetSSIDis
TRENDnet(model_number).
4.Toverifywhetherornotwirelessisenabled,logintotheroutermanagementpage,
clickonWireless.
5.Pleasesee“Stepstoimprovewirelessconnectivity”onpage8ifyoucontinuetohave
wirelessconnectivityproblems.
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TRENDnet TEW-825DAP Specifications

General

Brand	TRENDnet
Model	TEW-825DAP
Category	Wireless Access Point
Language	English