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UltiMaker S8 Installation and user manual
7. Limited Warranty
UltiMaker offers a limited warranty on new units of UltiMaker S series 3D printers and peripherals. Find all
the terms and conditions here.
7.1 General
This limited warranty (“Limited Warranty”) applies to UltiMaker S series 3D printers and S series compatible add-
ons, the Air Manager and Material Station (“Product”), in the country where the Product was purchased.
UltiMaker warrants to the first end user (“End User”) that the Product conforms to the Product specifications
published in the user manual, and is free from defects in material, design, and workmanship for a period of twelve
(12) months from the date the Product is delivered to the End User (the “Warranty Period”). Only the End User is
eligible to submit a warranty claim.
For a warranty claim to be valid: (i) notification must be made during the Warranty Period, (ii) the claim must
be substantiated with the original customer’s purchase invoice, and (iii) the serial number sticker must still
be on the Product(s).
This Limited Warranty does not affect an End User’s statutory warranty or guarantee rights; it is granted in addition
thereto. The End User may claim the rights to which they are entitled under the Limited Warranty without prejudice
to their rights or claims in accordance with the law.
7.2 Conditions
The Limited Warranty applies to a Product under the following conditions:
• The Product was sold, delivered, and assembled by UltiMaker or a recognized UltiMaker reseller (collectively
“Authorized Party” or “Authorized Parties”). See ultimaker.com/resellers for a list of authorized resellers
of UltiMaker products.
• The Product was newly manufactured on the date of purchase and not sold as used, refurbished, or
manufacturing seconds.
• UltiMaker’s latest software was installed and used in and with the Product.
• UltiMaker installation and maintenance instructions as described in the manual for the
Product have been observed.
If a part of the Product is repaired or replaced during the Warranty Period, the remaining Warranty Period for the
Product applies. However, repair and/or replacement will not extend the Warranty Period for the part or Product.
7.3 Claim handling
Any notification on the basis of this Limited Warranty must be made to the Authorized Party from whom the Product
was originally purchased, even if this is not in the customer’s present country of residence.
UltiMaker or its authorized reseller will assess warranty claims to determine their validity. If the claim is justified,
UltiMaker or the reseller shall rectify the defects by repairing or replacing the non-conforming or damaged part(s) of
the Product in a commercially reasonable time. If repair is not feasible, the reseller will replace the Product with an
identical one, or if unavailable, with a similar Product of equal value, or offer a suitable refund.
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