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Copyright 2014 unitech Electronics Co., Ltd. All rights reserved. Unitech is a registered trademark of unitech Electronics Co., Ltd.
Chapter 11
Customer Support
Technical Assistance
Contact information for technical support, product service, and repair can be found at
www.ute.com.
Limited Warranty
unitech warrants its products to be free from defects in materials and workmanship and to
conform to unitech’s published specifications applicable to the products purchased at the time
of shipment. This warranty does not cover any unitech product which is (i) improperly installed
or used; (ii) damaged by accident or negligence, including failure to follow the proper
maintenance, service, and cleaning schedule; or (iii) damaged as a result of (A) modification or
alteration by the purchaser or other party, (B) excessive voltage or current supplied to or drawn
from the interface connections, (C) static electricity or electro-static discharge, (D) operation
under conditions beyond the specified operating parameters, or (E) repair or service of the
product by anyone other than unitech or its authorized representatives.
This warranty shall extend from the time of shipment for the duration published by unitech for
the product at the time of purchase ("Warranty Period"). Any defective product must be
returned (at purchaser’s expense) during the Warranty Period to unitech factory or authorized
service center for inspection. No product will be accepted by unitech without a Return Materials
Authorization, which may be obtained by contacting unitech. In the event that the product is
returned to unitech or its authorized service center within the Warranty Period and unitech
determines to its satisfaction that the product is defective due to defects in materials or
workmanship,unitech, at its sole option, will either repair or replace the product without charge,
except for return shipping to unitech.
EXCEPT AS MAY BE OTHERWISE PROVIDED BY APPLICABLE LAW, THE FOREGOING
WARRANTY IS IN LIEU OF ALL OTHER COVENANTS OR WARRANTIES, EITHER
EXPRESSED OR IMPLIED, ORAL OR WRITTEN, INCLUDING, WITHOUT LIMITATION, ANY
IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE, OR NONINFRINGEMENT.
UNITECH’S RESPONSIBILITY AND PURCHASER’S EXCLUSIVE REMEDY UNDER THIS
WARRANTY IS LIMITED TO THE REPAIR OR REPLACEMENT OF THE DEFECTIVE
PRODUCT WITH NEW OR REFURBISHED PARTS. IN NO EVENT SHALL unitech BE
LIABLE FOR INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, AND, IN NO
EVENT, SHALL ANY LIABILITY OF unitech ARISING IN CONNECTION WITH ANY PRODUCT
SOLD HEREUNDER (WHETHER SUCH LIABILITY ARISES FROM A CLAIM BASED ON
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