All rights reserved 98 Servicemanual_UR10_en_3.1.3
Communication failure with
a joint or the tool connector
Go to tab General and press “TURN POWER ON”
and “Go to Idle” and “Arm robot” Does state of
tool switch from “OFF” to “ON”?
Go to LOW LEVEL CONTROL in EXPERT MODE
(consult chapter 4.2 for how to access EXPERT
Does state of tool switch to
READY?
Replace tool
Check log history for error messages and consult
the section Error Codes for detailed explanation
connector is fully inserted in
printed circuit board
Read also article 19744 on the support site
www.universal-robots.com/support