Universal Robots UR5 - Service Manual

Other manuals for Universal Robots UR5

User Manual223 pages

Original Instructions193 pages

Installation Guide12 pages

Manual21 pages

Questions and Answers

S
Shaun ShawAug 28, 2025
What to do if Universal Robots UR5 Robotics lost communication with Controller?
- S
  Sandra SosaAug 29, 2025
  If your Universal Robots robotics system loses communication with the controller, it could be due to interference with the communication. First, check the Ethernet cable between the Control Board and Motherboard, ensuring that no script or UR+ software is overloading the communication. Next, inspect the cable between the controller and the robot. Perform a complete rebooting sequence and consider updating the software.
K
Kevin RussellSep 4, 2025
What causes 'Lost package from joint 0' in Universal Robots UR5?
- T
  Theresa HenrySep 4, 2025
  If your Universal Robots robotics system is experiencing the error 'Lost package from joint 0', it means a serial communication problem with one or more joints. Verify that the communication cables are properly connected and perform a complete rebooting sequence.
K
Karen WilliamsAug 28, 2025
Why is secondary EUROMAP67 disabled in Universal Robots UR5 Robotics?
- H
  hsalazarAug 28, 2025
  If the secondary EUROMAP67 is present but disabled in Universal Robots Robotics, it is likely due to an incorrect safety configuration. Resolve the issue by: * Updating the miscellaneous settings in the Safety Configuration. * Performing a complete rebooting sequence.
S
susan39Sep 18, 2025
How to troubleshoot AD-Converter hit high limit joint error in Universal Robots UR5 Robotics?
- C
  chavezbernardSep 18, 2025
  For Universal Robots robotics, if you encounter an 'AD-Converter hit high limit joint' error, this may be due to an EMC issue, either external or internal to the electronics. Check the grounding and shielding to resolve potential EMC problems.
M
mooresandraSep 23, 2025
How to resolve Calibration flash checksum failed error in Universal Robots UR5?
- M
  Mrs. Kathryn RomeroSep 23, 2025
  Update Firmware
D
Danielle ValenciaSep 7, 2025
What causes 'Packet counter disagreement in packet from joint 1' in Universal Robots robotics?
- D
  Daniel SinghSep 7, 2025
  If your Universal Robots robotics system is experiencing the error 'Packet counter disagreement in packet from joint 1', it means more than one package was lost. Verify that the communication cables are properly connected and perform a complete rebooting sequence.
G
Grant JordanSep 12, 2025
What causes 'Lost package from Primary Teach Pendant' in Universal Robots UR5?
- M
  Mariah BakerSep 12, 2025
  If your Universal Robots robotics system is experiencing the error 'Lost package from Primary Teach Pendant', it means 1 package was lost. Verify that the communication cables are properly connected and perform a complete rebooting sequence.
J
johnsonmicheleSep 18, 2025
What causes Communication lost due to Packet counter disagreements in Universal Robots UR5?
- J
  Jared GillespieSep 18, 2025
  If your Universal Robots robotics system is experiencing the error 'Communication lost due to Packet counter disagreements', it means more than one package was lost. Verify that the communication cables are properly connected and perform a complete rebooting sequence.
G
Gregory DuncanAug 26, 2025
How to restore communication with primary Teach Pendant in Universal Robots UR5 Robotics?
- C
  Caitlin BakerAug 26, 2025
  If communication with the primary Teach Pendant is lost when using Universal Robots Robotics, and either processor A or processor B is communicating, this could mean the Teach Pendant or the cable between the Motherboard and Teach Pendant is defective. Here’s what you can do: * Check the RS485-12V connection between the Motherboard and Teach Pendant. * Perform a complete rebooting sequence. * Exchange the Teach Pendant.
L
Lorraine GonzalesAug 25, 2025
Why communication lost due to packet counter disagreements in Universal Robots UR5?
- S
  Scott KochAug 26, 2025
  If communication is lost due to packet counter disagreements in Universal Robots Robotics, the issue might be related to cable connections. You can try the following: * Verify that the communication cables are connected properly. * Perform a complete rebooting sequence.

Summary

4. Recommended Inspection Activities

4.1. Controller

4.1.2. Safety Functions

Describes essential safety function tests for the robot controller.

4.2. Robot Arm

5. Service and Replacement of parts

5.1. Handling ESD Sensitive Parts

Provides essential guidelines for safely handling electronic components to prevent damage.

5.2. Robot Arm

Covers procedures for servicing and replacing parts of the robot arm.

5.2.3. Brake Release

5.2.4. General Guidance to Separate Joint from Counterpart

Offers general instructions for disassembling and assembling robot arm joints.

5.2.5. Torque Values

5.2.15. Instructions for calibrating a joint

Details the process for calibrating a robot joint after replacement or service.

5.2.16. Dual Robot Calibration

5.2.17. Change joint ID

Explains how to change a robot joint's unique identification number.

5.3. Controller

Covers procedures for servicing and replacing components within the robot controller.

5.3.1. Replacement of Motherboard 3.0

Provides steps for replacing the motherboard in older controller versions (CB3.0).

5.3.2. Replacement of Motherboard 3.1

Provides steps for replacing the motherboard in newer controller versions (CB3.1).

5.3.3. Upgrade Motherboard 3.0 To 3.1

5.3.4. Replacement of Safety Control Board

Details the procedure for replacing the safety control board in the controller.

5.3.5. Replacement of Teach Pendant

Covers the steps for replacing the robot's teach pendant.

5.3.6. Replacement of 48 V power supply

Provides steps for replacing the 48V power supply unit in the controller.

5.3.7. Replacement of 12 V power supply

Details the procedure for replacing the 12V power supply unit in the controller.

5.3.8. Replacement of Current distributor

Covers the steps for replacing the current distributor in the controller.

6. Software

6.1. Update software

Instructions for updating the robot's operating software (PolyScope).

6.2. Update joint firmware

6.4. Backup of data

7. Troubleshooting

7.1. Error code

Lists and explains various error codes encountered during robot operation.

7.3. Error Phenomena

Details common error messages, their causes, and troubleshooting steps.

7.3.1. Control Box: NO CONTROLLER Displayed in Initializing

Troubleshooting steps for when the controller is not detected during initialization.

7.3.2. NO CABLE Displayed During Power Up

Guidance for resolving the 'NO CABLE' error during robot power-up.

7.3.3. Protective Stop

Explains the causes and handling of protective stop events in the robot system.

7.3.4. Power on Failure in Initializing

7.3.5. Checklist After a Collision

Provides a step-by-step checklist to follow after a robot collision occurs.

7.3.6. Communication to Joints and Tool

7.3.7. Complete Rebooting Sequence

8. Spare Parts

9. Packing of Robot

Universal Robots UR5 Specifications

General

Payload	5 kg
Reach	850 mm
Degrees of Freedom	6
Weight	20.6 kg
Repeatability	±0.1 mm
Power Supply	100-240 VAC, 50-60 Hz
Operating Voltage	24 VDC
Protection Rating	IP54
Programming Method	Polyscope graphical user interface
Operating Temperature	0°C to 50°C
Communication Interface	Ethernet