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Universal Robots UR5 - Service Manual

Universal Robots UR5
238 pages
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Service Manual
"Original instructions"
Revision:
UR5_en_3.2.7
Robot:
UR5 with CB3.0/3.1/3.2 - controller
CB3.0 valid from robot s/n 2014350001 to 2016351863
CB3.1 valid from robot s/n 2016351864 to 2019351625
CB3.2 valid from robot s/n 2019351626
Valid from robot s/n: 2014350001

Table of Contents

Other manuals for Universal Robots UR5

Questions and Answers

  • L
    Lorraine GonzalesAug 25, 2025
    Why communication lost due to packet counter disagreements in Universal Robots UR5?
    • S
      Scott KochAug 26, 2025
      If communication is lost due to packet counter disagreements in Universal Robots Robotics, the issue might be related to cable connections. You can try the following: * Verify that the communication cables are connected properly. * Perform a complete rebooting sequence.
  • G
    gilmorealbertAug 25, 2025
    What to do if communication with PC is lost in Universal Robots UR5?
    • V
      victoriamullinsAug 25, 2025
      If communication with the PC is lost when using Universal Robots Robotics, and either processor A or processor B is communicating, it indicates a potential defect in the Safety Control Board or the cable connecting the Motherboard and Safety Control Board. Try the following: * Check the TCP/IP connection between the Motherboard and Safety Control Board. * Perform a complete rebooting sequence. * Exchange the Safety Control Board.
  • K
    Kevin RussellSep 4, 2025
    What causes 'Lost package from joint 0' in Universal Robots UR5?
    • T
      Theresa HenrySep 4, 2025
      If your Universal Robots robotics system is experiencing the error 'Lost package from joint 0', it means a serial communication problem with one or more joints. Verify that the communication cables are properly connected and perform a complete rebooting sequence.
  • D
    Danielle ValenciaSep 7, 2025
    What causes 'Packet counter disagreement in packet from joint 1' in Universal Robots robotics?
    • D
      Daniel SinghSep 7, 2025
      If your Universal Robots robotics system is experiencing the error 'Packet counter disagreement in packet from joint 1', it means more than one package was lost. Verify that the communication cables are properly connected and perform a complete rebooting sequence.
  • M
    Mary Griffin MDSep 7, 2025
    What causes 'Packet counter disagreement in packet from joint 0' in Universal Robots UR5 Robotics?
    • J
      jim45Sep 7, 2025
      If your Universal Robots robotics system is experiencing the error 'Packet counter disagreement in packet from joint 0', it means more than one package was lost. Verify that the communication cables are properly connected and perform a complete rebooting sequence.
  • B
    Barbara McfarlandSep 6, 2025
    What causes 'Lost package from tool' in Universal Robots robotics?
    • L
      Lisa NguyenSep 6, 2025
      If your Universal Robots robotics system is experiencing the error 'Lost package from tool', it means a serial communication problem with one or more joints. Verify that the communication cables are properly connected and perform a complete rebooting sequence.
  • R
    Richard SanchezSep 6, 2025
    What causes 'Lost package from joint 5' in Universal Robots UR5?
    • M
      maurice82Sep 6, 2025
      If your Universal Robots robotics system is experiencing the error 'Lost package from joint 5', it means a serial communication problem with one or more joints. Verify that the communication cables are properly connected and perform a complete rebooting sequence.
  • H
    Heather HubbardSep 5, 2025
    What causes 'Lost package from joint 4' in Universal Robots robotics?
    • B
      brentortizSep 6, 2025
      If your Universal Robots robotics system is experiencing the error 'Lost package from joint 4', it means a serial communication problem with one or more joints. Verify that the communication cables are properly connected and perform a complete rebooting sequence.
  • B
    Brandon MaysSep 5, 2025
    What causes 'Lost package from joint 3' in Universal Robots UR5?
    • K
      Katherine BrennanSep 5, 2025
      If your Universal Robots robotics system is experiencing the error 'Lost package from joint 3', it means a serial communication problem with one or more joints. Verify that the communication cables are properly connected and perform a complete rebooting sequence.
  • J
    Jessica HoffmanSep 4, 2025
    What causes 'Lost package from joint 2' in Universal Robots robotics?
    • C
      Catherine DanielsSep 5, 2025
      If your Universal Robots robotics system is experiencing the error 'Lost package from joint 2', it means a serial communication problem with one or more joints. Verify that the communication cables are properly connected and perform a complete rebooting sequence.

Summary

4. Recommended Inspection Activities

4.1.2. Safety Functions

Describes essential safety function tests for the robot controller.

5. Service and Replacement of parts

5.1. Handling ESD Sensitive Parts

Provides essential guidelines for safely handling electronic components to prevent damage.

5.2. Robot Arm

Covers procedures for servicing and replacing parts of the robot arm.

5.2.4. General Guidance to Separate Joint from Counterpart

Offers general instructions for disassembling and assembling robot arm joints.

5.2.15. Instructions for calibrating a joint

Details the process for calibrating a robot joint after replacement or service.

5.2.17. Change joint ID

Explains how to change a robot joint's unique identification number.

5.3. Controller

Covers procedures for servicing and replacing components within the robot controller.

5.3.1. Replacement of Motherboard 3.0

Provides steps for replacing the motherboard in older controller versions (CB3.0).

5.3.2. Replacement of Motherboard 3.1

Provides steps for replacing the motherboard in newer controller versions (CB3.1).

5.3.4. Replacement of Safety Control Board

Details the procedure for replacing the safety control board in the controller.

5.3.5. Replacement of Teach Pendant

Covers the steps for replacing the robot's teach pendant.

5.3.6. Replacement of 48 V power supply

Provides steps for replacing the 48V power supply unit in the controller.

5.3.7. Replacement of 12 V power supply

Details the procedure for replacing the 12V power supply unit in the controller.

5.3.8. Replacement of Current distributor

Covers the steps for replacing the current distributor in the controller.

6. Software

6.1. Update software

Instructions for updating the robot's operating software (PolyScope).

7. Troubleshooting

7.1. Error code

Lists and explains various error codes encountered during robot operation.

7.3. Error Phenomena

Details common error messages, their causes, and troubleshooting steps.

7.3.1. Control Box: NO CONTROLLER Displayed in Initializing

Troubleshooting steps for when the controller is not detected during initialization.

7.3.2. NO CABLE Displayed During Power Up

Guidance for resolving the 'NO CABLE' error during robot power-up.

7.3.3. Protective Stop

Explains the causes and handling of protective stop events in the robot system.

7.3.5. Checklist After a Collision

Provides a step-by-step checklist to follow after a robot collision occurs.

8. Spare Parts

9. Packing of Robot

Universal Robots UR5 Specifications

General IconGeneral
Payload5 kg
Reach850 mm
Degrees of Freedom6
Weight20.6 kg
Repeatability±0.1 mm
Power Supply100-240 VAC, 50-60 Hz
Operating Voltage24 VDC
Protection RatingIP54
Programming MethodPolyscope graphical user interface
Operating Temperature0°C to 50°C
Communication InterfaceEthernet

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