Troubleshooting
12-6
Perform Tone Curve
Adjustment in the
System Menu. is
displayed.
Over long periods of use, the
effects of the ambient
temperature and humidity
can cause color output hues
to vary slightly.
Run [Tone Curve Adjustment]. 9-75
Colors appear
different than you
anticipated.
Did you choose appropriate
image quality for the original?
Select appropriate image quality. 3-10
Have you loaded color copy
paper into the paper tray?
Load color copy paper into the
paper tray.
2-28
— Run [Calibration]. 9-75
— Run [Tone Curve Adjustment]. 9-75
— When making copies
Adjust the color balance.
4-35
When printing from a computer
Adjust the color using the printer
driver.
5-3
Cannot send via SMB. Is the network cable
connected?
Connect the correct network cable
securely.
2-3
Have the network settings for
the equipment been
configured properly?
Configure the TCP/IP settings
properly.
9-96
Have the folder sharing
settings been configured
properly?
Check sharing settings and access
privileges under the folder
properties.
3-25
Has the SMB protocol been
set to [On]?
Set the SMB protocol setting to
[On].
3-25
Has the [Host Name] been
entered properly?
Check the name of the computer to
which data is being sent.*
3-25
Has the [Path] been entered
properly?
Check the share name for the
shared folder.
3-25
Has the [Login User Name]
been entered properly?
Check the domain name and login
user name.**
3-25
Has the same domain name
been used for the [Host
Name] and [Login User
Name]?
Delete the domain name and
backslash ("\") from the [Login
User Name].
3-25
Has the [Login Password]
been entered properly?
Check the login password. 3-25
Have exceptions for
Windows Firewall been
configured properly?
Configure exceptions for Windows
Firewall properly.
3-36
Symptom Checkpoints Corrective Actions
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