VIKING TECHNICAL SUPPORT 1.800.908.0884
36
TS Ref# CHECK Page Ref#
1
Check that the high voltage power supplied to “EMI Board” is within range. 100V-120V
or 200V-240V.
pg 20
2
Remove and check EMI Fuse for continuity.
pg 20
3
Check that the “Voltage Selector”, on the EMI Board, is set according to the high
voltage power supply. 115V AC or 230V AC.
pg 20
4
Not applicable to this model.
5 Check that the Power Harness is connected to the control board.
pg 4, 20
6
Not applicable to this model.
7 Check Motor Fuse on the control board. pg 4
8 Check that the operator is not in Manual Release mode.
9
Check the Status LEDs to determine if the control board is receiving an input from any
external devices or if the “ODS” has been triggered.
pg 24, 26
34-35
10
Remove the external devices from the control board to determine if the control board
is responding to an input or problem with the external device or wiring.
pg 27-29,
34-35
11
Check the “ODS” setting on the control board.
pg 26
12
Check that the gate can be moved manually with low resistance throughout its full
range of motion.
pg 8
13
Check the limit position.
14
Not applicable to this model.
15 Not applicable to this model.
16
Not applicable to this model.
17
Not applicable to this model.
18
Check 4 Amp fuse on the control board.
pg 4
19
Manually adjust any setting on the Control Board to clear all wireless override settings.
20
Check for 24VAC out from the Toroidal Transformer and Power Harness
pg 4, 20
21
Not applicable to this model.
22
Check the secondary entrapment protection sensors connected to “UL” terminal.
pg 10-11
23
The control board will go into sleep mode after 10 seconds of inactivity and all LEDs
will go out. Any command or input (excluding “UL” and “ReOpen”) will wake up the
control board.
?
The Control Board. Call Viking Technical Support for further assistance.
TROUBLESHOOTING
Solutions
Begin the troubleshooting process by referring to the Status LEDs on the control board.
Use pages 34-35 to identify the Troubleshooting Reference # (TS Ref#) then reference the
table below.
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