VKI Technologies Suprema - Indicator Messages

SUPREMA - OPERATION & SERVICE MANUAL
Page 38 of 58 02-2012 Suprema - Operation & Service
INDICATOR MESSAGES (in alphabetical order)
MESSAGE POSSIBLE CAUSE CORRECTIVE ACTION
BREWER HOME ERR
PRESS <START>
The brewer is not in the home or
starting position.
 Press the "
START" button to cycle the
brewer.
 The home switch may be defective or
needs to be re-adjusted or cleaned.
 An electrical connection to the brewer
home switch is faulty.
 The brewer brake may not be working
properly. Adjust the brake or replace
the brewer motor.
CALL KEY
OPERATOR
The cashbox has accumulated $220 or
more and needs to be emptied.
 Empty the cashbox and clear the
"
CASHBOX TOTAL" counter.
CHECK CHOCOLATE
HARNESS/SETTINGS
The chocolate harness is not
connected to the rear board.
 Connect the chocolate harness to the
rear board.
 The chocolate products are enabled on
a non-chocolate equipped unit. Disable
hot chocolate and/or cafe mocha.
CHECK CHOCO PUMP
.
Chocolate pump cannot find the home
position.
 The chocolate harness is not
connected properly to the pump or
board.
CHECK FOR A
JAMMED BUTTON
“
START” button or “HOT WATER” button is
stuck pressed down.
 Fascia may be binding against the side
of the “
START” button or “HOT WATER”
button. Re-align fascia or trim fascia
around the button(s).
 “START” button or “HOT WATER” button
may have collapsed. Replace front
board.
CHECK WATER
TEMP. HARNESS
The temperature probe harness is not
connected to the rear board.
 Connect the temperature probe
harness to the rear board
COIN CHANGER
NOT INSTALLED
The system is set to "COIN" mode, but a
coin changer is not installed.
 Install a coin changer.
 Switch to "
FREE" mode.
DEFECTIVE COIN
CHANGER SENSOR
A sensor in the coin changer is
defective.
 Replace the coin changer.
EMPTY GROUNDS
CONTAINER
The waste container is full and needs to
be emptied.
 Empty the grounds container and reset
the message by pressing the red "
OPEN
BREWER
" button (the button must then
be pressed a second time to complete
the cycle).
*EMPTY* - REFILL
CHOCOLATE BOTTLE
Chocolate container needs to be filled.  If the chocolate container is already full,
the caretaker may have forgotten to
reset the message.
*EMPTY* - REFILL
LARGE/SMALL HOPPER
Coffee hoppers need to be filled.  If the coffee hoppers are already full,
the caretaker may have forgotten to
reset the message(s)