MAINTENANCE AND SERVICE
* Option/accessory.
563
Before the service can be used
•
Create a Volvo ID and register the Volvo ID
to the car.
•
Select the Volvo retailer you would like to
contact by going to www.volvocars.com and
logging in.
•
To send and receive booking information, the
car must be connected to the Internet
5
.
Book a service
When you decide to book a service from your car,
the information will be sent via you Internet con-
nection
5
.
Fill in the appointment request when desired or
when a message stating that service or repairs
are needed is shown in the driver display and at
the top of the centre display.
1.
Open the
Car status app from the app view
in the centre display.
2.
Press the
Appointments button.
3.
Press the
Request appointment button.
4.
Make sure that the correct
Volvo ID is filled
in.
5.
Make sure that the desired
Workshop is
filled in.
6.
Fill in the field
Tap to write information to
the workshop if there is anything you would
like done during the workshop visit or any
other important information to your work-
shop.
7.
Press the
Send appointment request but-
ton.
> You will receive an appointment sugges-
tion to your car within a couple of days
6
.
You will also receive the same communi-
cation via e-mail and when you go to
www.volvocars.com and log in.
In certain markets, once you have sent the
appointment request, the message that
the car needs service is extinguished in
the driver display.
8.
Press the
Cancel request button to cancel
your request.
The booking enquiry sent from the car includes
car information that facilitates workshop planning.
The retailer comes back with a digital booking
proposal. You also have information on your
retailer available in the car and can contact your
workshop at any time.
Accept the appointment suggestion
When the car has received an appointment sug-
gestion, a message will be shown at the top of
the centre display.
1. Tap the message.
2. If the suggested booking is acceptable, tap
on the
Accept button. Otherwise press
either of the Send new proposal or
Decline buttons.
For certain markets, the system reminds you of a
scheduled appointment time as it approaches
and the navigation system
7
can also guide you to
the workshop when the time comes.
Related information
•
Car status (p. 562)
•
Sending car information to a workshop
(p. 564)
•
Navigating in the centre display's views
(p. 101)
•
Volvo ID (p. 26)
•
Internet-connected car* (p. 498)
5
Data is transferred (data traffic) when using the Internet, and this may involve a cost.
6
This time frame may vary depending on market.
7
Applies to Sensus Navigation*.
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