User Guide
3. Support
3.1 Part Replacement Service Window
3.1
Part Replacement Service Window
The following table contains a time required and a replacement window related to each hot swappable
replacement part within the enclosure. The time required for replacement is the expected amount of time it
requires to replace the part. The replacement window is the amount of time that the enclosure can be open
for servicing. If the enclosure cover is open for a period lasting longer than the replacement window, the
enclosure may reduce access to drives and other components to reduce the occurrence of thermal issues.
Table 45: Replacement Service Window
Part Time Required Replacement Window
IOM 5 min 1 min
PSU 5 min 1 min
Rear Fan 5 min 1 min
IOM Fan 5 min 1 min
3.5in HDD Assembly 5 min 1 min
Attention: In the case of multiple part failures, a failed fan should always be replaced before
any other part. Once the enclosure cover is open, the failed fan must be removed within
a minute. The remainder of the fan replacement should be completed within the 5 minute
window.
3.2
IOM Replacement
Before you begin:
Important: Standard zoning methods (i.e. WDDCS Tool, OOBM, sg_senddiag, or SMP zoning
commands) require each IOM to be configured individually. After replacing an IOM, zoning
should be configured on it before the system is put back into production, otherwise, any host
that is booted and has access to that IOM will see all drives. File-based zoning does not require
individual IOM zoning configuration after replacement, as the zoning configuration is stored on
the baseboard.
Replacement Requirements
Personnel Required 1
Avg. Replacement Time 1 min
Max Replacement Time 5 min
Tool # Needed
Required vs.
Recommended
None N/A N/A
59
To Next Page
Loading...
