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Xenosys LooksCAM2 - Basic Troubleshooting; Troubleshooting Symptom-Repair Table; Data Backup and After-Sales Service

Xenosys LooksCAM2
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CAMERA SYSTEM (LooksCAM2) 31 www.xenosys.co.kr
(1) LIVE: Real time view from the camera main body
(2) LOOKSCAM STORAGE: Check stored files in SD card of main body.
(3) Documents: Check stored files in tablet PC.
BASIC TROUBLESHOOTING
WARNING before asking for after-sales services:
Symptom
Troubleshooting
Repair
Cannot turn on.
Cannot charge properly.
Check the connection status
between the cradle and battery
pack or between main body
and battery pack.
Foreign debris may cause the
power off or charging problem
at USB slot.
Clean the charging port and
use again
Clean USB slot
Button input is not possible
during the usage
Check the power switch has
been moved to Hold mode.
Re-assemble the battery pack
If malfunction continues,
contact local distributor or
manufacturer
Important data which are stored in LooksCAM2 must be moved or downloaded to other devices or
personal computer periodically. All data can be deleted for after-sales services.
Important data must be backed up by the user before applying after-sales services.
Xenosys will NOT do any separate back-up for recorded files by regarding the user had already
downloaded their files. Please note that all responsibilities related to the data belong to the user or
customer.
Xenosys will provide the circuit diagram, list of components, explanation for repair (any corrected
explanation needed), and other information, if requested.
20180813
20180827