Xerox N60w User Manual

Xerox
®
N60w Scanner Maintenance
16-18 User Guide
002013
003205
003206
003207
Paper jam Open the ADF cover and remove the jammed page. See
Clearing Paper Jams.
003101 Multiple paper feed Multiple pages have fed through the scanner at one time.
Open the ADF door and remove the pages from the
scanner. Make sure the pages are not stuck or taped
together before loading them in the ADF. If the problem
persists, clean the scanner as described in Cleaning Inside
the Automatic Document Feeder.
002014 The scanner’s cover is open The ADF door is not closed all the way. Open the scanner,
make sure the paper guides are properly seated in the
scanner and that the roller covers are fully closed, and then
close the ADF again. Push down on the lid until it locks into
place.
003005 ADF Bottom Head Light check
error
Restart the device. If the error persists, call service to
replace the lamp.
003006 ADF top head light check error Restart the device. If the error persists, call service to
replace the lamp.
003003 DRAM read and write test error Restart the device. If the error persists, call service to
replace the main board.
003004 ADF DRAM read and write test
error
Restart the device. If the error persists, call service to
replace the main board.
002024 NVRAM read and write test
error
Restart the device. If the error persists, call service to
replace the main board.
002037 ADF Bottom head AFE test
error.
Restart the device. If the error persists, call service to
replace the main board.
000016 UART read and write test error Restart the device. If the error persists, call service to
replace the main board.
000017 Motor stall Restart the device. If the error persists, call service to
replace the motor.
000020 Download firmware error Check firmware file and try again.
000022 Lamp off error Restart the device. If the error persists, call service to
replace the lamp.
000023 Flashroom read and write test
error
Restart the device. If the error persists, call service to
replace the main board.
000024 ADF bottom head AFE LVDS
test error
Restart the device. If the error persists, call service to
replace the main board.
000025 ADF top head AFE LVDS test
error
Restart the device. If the error persists, call service to
replace the main board.
002033 Page skew Remove paper.
Fan your paper and try again.
000029 ADF AFE read and write test
error
Restart the device. If the error persists, call service to
replace the main board.
Error
Code
Problem Description Solution

Xerox N60w Specifications

General

Color scanning	Yes
Background colors	Gray
Maximum scan size	- mm
Output color depth	24 bit
Output grayscale depth	8 bit
Output monochrome depth	1 bit
Enhanced scan resolution	1200 x 1200 DPI
Optical scanning resolution	600 x 600 DPI
Quantity per pack	1 pc(s)
Cables included	LAN (RJ-45), USB
Bundled software	ABBYY FineReader 15 Standard OCR/PDF Software
Control type	Touch
Scanner type	ADF scanner
Product color	White
Display diagonal	8 \
Scan to	E-mail, FTP, PC, USB
Sensor type	CIS
Scan drivers	TWAIN, WIA
Daily duty cycle (max)	10000 pages
Windows operating systems supported	Windows 10, Windows 11, Windows 7
Auto document feeder (ADF) input capacity	100 sheets
Card thickness (max)	1.25 mm
Maximum scan area (ADF)	241 x 5994 mm
Minimum scan area (ADF)	51 x 51 mm
Scanning media types supported	Photo paper, Plain paper, Plastic Card
Maximum ISO A-series paper size	-
Auto Document Feeder (ADF) media weight	27 - 413 g/m²
Wi-Fi standards	802.11b, 802.11g, Wi-Fi 4 (802.11n)
Supported network protocols	HTTP, TCP/IP, SMTP, FTP, FTPS, SMB, DHCP, DNS, SMTP, LDAP, WEP 64/128, WPS/WPS2, TKIP
Online services supported	Evernote, Google Drive, OneDrive
USB version	3.2 Gen 1 (3.1 Gen 1)

Weight and Dimensions

Depth	207 mm
Width	316 mm
Height	178 mm
Weight	4700 g